What a SNAFU
I'm a Holiday Inn "Priority Club" member and I have found Holiday Inn's quality to be all over the map. Very inconsistent in general. In light of the good reviews I saw on this page, it sounded like a safe bet. Maybe my timing was just bad, buy my experience here has knocked Holiday Inn off my first choice for hotels.
It started with the full parking structure thanks to the wedding that was going on that weekend. 3 levels, with 3 different entrances. Can't find a spot? Go out the way you came, drive around the block and try the other entrance? Oh, by the way, the lower level has no entrance to the hotel, you'll have to walk around the block to get into the hotel.
Then they put us - my wife, me and three kids under the age of 10 in the room next to a whirlpool suite being used by (you guessed it) the bride and groom. We found that out the next day after we complained. What were they thinking?