Sheraton Suites Market Center Dallas, Dallas

I visited for a USBC convention in Arlington April 25 - 28, 2012. Although I found the accommodations OK , I was more impressed with two people who made my trip exceptionally pleasant. Matt Barden ( desk attendant) and the shuttle driver Daniel were very personable. They both went out of their way to make my stay GREAT. Cowboys stadium, Gloria's and Texas D'Brazil and these two young men made my trip I would entertain coming back again for pleasure this time GO COWBOYS.................. from Connecticut Tom Kapitan Sr. 82 Melody Lane Fairfield, CT 06824

me anf my husban stayed at your hotel this weekend (june04-05 and 06) anyways i sted out to get some breakfast. i was @ denny's down the street i had to call my husban for his order a robert answered everytime and would put me on hold. the 3 time i called i was on hold for at least an hour in total i had to go back to the hotel to actually talk to my husban! i will never stay at this hotel EVER agian i love sheraton hotels.. this one was the worst!!!!!!!!!

This nightmare started upon check in! This was the most poorly trained staff I have ever experienced. Then it extended into my stay, Ice Machines didn't work (on many floors), room was very small for the cost (felt like a European motel), A/C was out and it was not until midnight that maintenance came around to fix it, my card was overcharged to the point that it was fully locked and it was a nightmare to get it reversed. Just stay at LaQuinta, Holiday Inn or another chain. This place seriously sucks Donkeys!! Oh,, I almost forgot to mention that a bottle of water will cost $5 if taken from the room and internet access is $10 for 24 hours!! Can someone please pass me some Vasoline!!

Everything was wonderful. The location was nice and easy to get to. The guest service was amazing! i would defiantly recommend going there. The rooms were beautiful and roomy. It was my honeymoon and it was romantic.

We just got back from spending the weekend at the Sheraton. Upon arriving I saw a sign that said $7.00 for overnight parking. I figured that did not include guests staying at the hotel. I was wrong. I found that while the hotel was fairly clean and the staff was friendly and helpful, the little extras cost quite a bit. High speed internet is an extra $10. The food was very expensive and drinks were $8. The pool was great for the kids but they couldn't use it when it was raining, due to the fact that it is an indoor/outdoor pool. I am not sure if I would stay here again.

the service was great, the rooms were great and the price was right. location is close to all area happening. with service runs to the airports. and the bar is a great place to get a drink.

Unfortunately, my experience did not live up to previous reviews. While the room was comfortable and the "sweet sleeper bed" was a delight, the amenities and service left something to be desired. Using the shuttle service was a disaster as we were not informed the driver went off-duty at 10 (even though we were dropped off at the West End to see a show and have dinner at 7:30 and we specifically asked how to get back to the hotel.) Upon calling at 10:02, we were first told we were out of luck and would need to call a cab. When asked to call a cab for us, the clerk got an attitude and told us he would try but he couldn't guarantee anything. Finally, after waiting and calling back, another desk clerk was able to get us a cab with no problem and at about 10:40 we arrived back at the hotel. The desk clerk I dealt with on the phone, and thanked upon arriving, reimbursed me for the taxi and gave me coupons for breakfast as an apology. I was leary of using the shuttle service the duration of the stay even though this and the hotel's proximity to the West End was one reason I chose the Sheraton. Additionally, one of the phones in my room was broken and the ice machine was out of service, forcing me to trek down a floor each time I needed ice. Also, what you save in price, you give up in services such as breakfast and internet access. I ended up paying as much as I would have for the pricier hotels in the area.

I stayed here for a convention. The convention was conveniently in the hotel. If you stay here you should either rent a car to go downtown or utilize the hotel shuttle service. Most nights my fiance and I would ask for a ride to a restaurant downtown and then call and get a ride back. We save a lot in cab fare. The breakfast for the ppl on the 11th floor was an added bonus. Also, the hotel was clean and in walking distance to Denny's and a BBQ place. It was also right off the freeway. I would definately stay here again. The staff was very nice and informative about local BBQ places :) Oh yeah, the sheraton has a SUPER AWESOME bed. Wow! The gym was free too and there was an indoor pool.