Great Customer Service Does Exists!!
By A Yahoo! Contributor, 8/5/07
We just visited the Falls 8/2-8/5 Thanks to the great reviews we decided to stay here. The picture online looks like a computer image, so I was skeptical. Once we arrived I saw the picture was so true! How have we never seen this place before? The moment we got off the Rainbow Bridge, headed up Victoria, it was right there behind Planet Hollywood.
We stayed in a suite with the hot tub, which was exactly what we wanted along with a fridge and a mic. good deal! Then there was a continental breakfast that was unlike any other it had waffles (which were always being filled), bagels, cereal, fruit, juice, and coffee was always available and it was FREE every day!!
The customer service was wonderful. To warn you all the pillows are made of feathers, if you're allergic let them know in advance. They are happy to help with everything.
Keep up the great service! We will definitely come back!