Travel Guides > Chicago, IL
Over 19 million Yahoo! users plan trips here

Westin Chicago River North, Chicago

In 35 Trip Plans »
320 N Dearborn, Chicago, IL 60654
Loved it!
By vikkif, 09/24/09
 
 
 
 
 
Average User Rating (63)
Add your photos of this Hotel »
$245 avg. price
 
 
 
 
 
 
Hotel Class
Hotel Description:
Situated among the architectural jewels of the Chicago River near the city's art galleries and Michigan Avenue stores is the luxurious comfort of the Westin Chicago River North. This hotel has 407 deluxe guestrooms... More »
Situated among the architectural jewels of the Chicago River near the city's art galleries and Michigan Avenue stores is the luxurious comfort of the Westin Chicago River North. This hotel has 407 deluxe guestrooms and 17 suites.On the premises are a comprehensive health club/fitness center with steam, sauna, and massage services, as well as the Ember Grille, Hana Lounge, and Kamehachi Sushi Bar. Services include complimentary shoeshine, morning delivery of USA Today, concierge service and video checkout.In addition to state-of-the-art office equipment, each hotel room is proud to feature an innovation called The Heavenly Bed, with layers of down bedding to curl up in. The Westin's marble bathrooms are outfitted with Garden Botanika toiletries and luxurious robes. Parking is available at the property for a fee. Upon check-in, one credit card number must be on record for incidentals per each guest room. Cash is no longer accepted.
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Coffee Maker, Telephone (Voicemail)... More »
Amenities: Air Conditioning (In Room), Newspaper (Free), Refrigerator, Telephone, Television (Cable/Satellite), Non-Smoking Rooms, Television, Daily Maid Service, Coffee Maker, Telephone (Voicemail), Mini-Bar
Hotel Details:
  • 424 Rooms / 20 Floors
  • Built in 1987
  • Babysitting or Child Care
  • Laundry/ Dry Cleaning Service
  • Multi-lingual Staff
  • Sprinkler in Rooms
  • Common Area High speed Access
  • Smoke Alarm in Rooms
  • Photocopy Service
  • Administrative Services
  • Concierge Services
  • Common/Public Areas Accessible to Wheelchairs
  • Common Area High speed Access Fee Ind
  • Business Center
  • Currency Exchange
  • A-V Equipment Rental
  • Fax (For Guests)
  • Complementary Coffee
  • Gift Shop
  • ATM/Bank
  • Room Service
  • Restaurant in Hotel
  • Health Spa/Massage
 
Hide amenities «
Hide full description «Property information by Travelocity 
Drag and Drop Your Flickr Photos to Add to Yahoo! Travel
Please wait while we get your photos from Flickr...

Thank you for adding your photos to Yahoo! Travel.

Photos that meet our guidelines will appear on Yahoo! Travel within 2-3 days.

Click here to authorize Yahoo! Travel to get photos from your Flickr account (you may be asked to sign in)

You will only need to authorize once. Afterward, you will be returned here to select the photos you want to share through a simple drag and drop interface.

Please wait while we get your photos from Flickr...

Yahoo! User Reviews

 
 
 
 
 
45 reviews for Westin Chicago River North, Chicago
Write a Review
 
Loved it!
By vikkif, 09/24/09
We found our room to be immaculate and the view of the river the best. Could have sat and looked out that window all night. The staff was friendly and helpful. yes the parking was about $50, but that is about the going rate in the city hotels. Again, we loved it! Looking forward to our next visit.
 
 
 
 
 
1 of 2 Yahoo! Users found this review helpful
Will Not Be Going Back
By Corinne, 08/31/09
The lobby was the best part about this hotel. The room was too small, no cable, no dvd player, no cd player, no microwave - we were charged for the phone call made to valet! The parking was nearly $50!! All in all - I wouldn't recommend it. Overpriced for accomodations and services provided.
 
 
 
 
 
4 of 4 Yahoo! Users found this review helpful
Overcharged on Parking!!
By The Brown, 04/09/09
I love the hotel, service was great, but I was overcharged for one single night of parking. I was charged for two nights. Even though my bill, that was slipped under my door just had 1 night on it!! Hmmmm.
 
 
 
 
 
2 of 2 Yahoo! Users found this review helpful
don't go (rip off)
By A Yahoo! Contributor, 10/22/08
The hotel itself is ok, but they rip you off by charging 10 bucks every time you use the Gym. Of course they won't tell you until you actually get there. Unbelievable.
 
 
 
 
 
2 of 4 Yahoo! Users found this review helpful
RIP OFF - DO NOT STAY HERE
By A Yahoo! Contributor, 07/14/08
We stayed at the Westin River North in June 2008 and do not recommend this hotel to anyone! The hotel lost air conditioning, refused to relocate us. The hotel later lost all power, the hotel did not try to contact us - we only found out when we called down when we couldn't watch TV. First they told us, they were just having cable problems. Then when we found out from another guest that they lost power, the hotel refused to help us move us to another hotel. To make matters worse they continued to charge full price for the room. $269, for no air conditioning and power on the hottest day of the year in Chicago. What kind of customer service is that?!
 
 
 
 
 
9 of 10 Yahoo! Users found this review helpful
Excellent Hotel
By janine j, 03/27/08
I love this hotel and I will absolutely return there. The only thing that could have made it better was if it was right on Michigan Ave for shopping. That said, it was still an easy walk for a middle aged out of shape woman. I was pleased from the moment I drove up, to the moment I drove away. From the moment I walked in the hotel was beautiful and it smelled great too. The room was very nicely decorated and everything was in superb order. The food from room service was delicious, hot, and served quickly. I loved the touch of an orchid on my tray. I received any service that I requested quickly. Also, the beds really are heavenly and we will probably be purchasing the entire set-up. I highly recommend.
 
 
 
 
 
6 of 8 Yahoo! Users found this review helpful
i would stay there again
By Jim, 11/23/07
after staying at both WESTINS,this one on the river is by far the better one.i stayed at the one on michigan back in june when the YANKEESwere in town and even some of them were unhappy.the rooms were much bigger,bathrooms too and the lobby and restaurant were very good.it was in a great location for us,across fron HARRY CAREYS,and other places we could walk too.
 
 
 
 
 
5 of 7 Yahoo! Users found this review helpful
location was perfect
By sumbba1, 07/06/07
The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them
 
 
 
 
 
5 of 9 Yahoo! Users found this review helpful
WOW! It is Great!
By A Yahoo! Contributor, 08/10/06
Perfect and Practical! I love the cleanliness and how clean cut and cutting edge everything there is. I am in the works of planing a sweet 16 for my daughter at that hotel. I LOVE it! I can't wait to go back!
 
 
 
 
 
7 of 8 Yahoo! Users found this review helpful
The best sleep
By Foxy, 07/31/06
I loved the location and feel of the suite after a very entertaining night on the town. I am from Chicago and have lived here all my life. It never crossed my mind to spend time at a hotel for no apparent reason. The idea came to me from a man who works at this hotel, but I won't put him on blast right now. I have been to hotels here but never spent the night. This will be a great experience!!
 
 
 
 
 
3 of 8 Yahoo! Users found this review helpful
Loading...
Loading...
  Add to trip »
  Email »
  Alerts »
Travelers think it's best for:
Romantic
3
Kids
1
Family
1
Dining? Shopping?
Tell us what you think »

More about Westin Chicago River North

Guides

User Reviews

Travel Guides > Chicago, IL
Research - Travel Guides
Travel Guides
- United States
- France
- Spain
- Caribbean
- United Kingdom
- Italy
- Asia
- Mexico
Research - Hotel Guides
Hotel Guides
- United States
- France
- Spain
- Caribbean
- United Kingdom
- Italy
- Asia
- Mexico
Research - Additional Guides
Flight Guide
Car Rental Guide
Vacations Guide
Cruise Guide
Research - Trip Plans and Journals
Explore
Browse Trips
Create a Trip
Theme Vacations
Beach Vacations
Family Vacations
Golf Vacations
Honeymoon Vacations
National Parks Vacations
Ski Vacations
Summer Vacations
Weekend Vacations
Winter Vacations
Deals
Best Deals & Discounts
My Travel
My Travel
My Profile
Trip Planner
LOADING
 is best for:
Custom:
Add
Save
Cancel
Report Offensive Tags
Thanks! Your changes have been saved.