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$422/night

The Westin Chicago River North, Chicago

320 N Dearborn St, Chicago, IL 60654
 
 
 
 
 
 
 
HOTEL CLASS
 
 
 
 
 
AVERAGE USER RATING

Hotel Description

Situated among the architectural jewels of the Chicago River near the city's art galleries and Michigan Avenue stores is the luxurious comfort of the Westin Chicago River North. This hotel has 407 deluxe guestrooms and 17 suites.On the premises are a comprehensive health club/fitness center with steam, ... More
The Westin Chicago River North
Property information by Travelocity
 

Description

Situated among the architectural jewels of the Chicago River near the city's art galleries and Michigan Avenue stores is the luxurious comfort of the Westin Chicago River North. This hotel has 407 deluxe guestrooms and 17 suites.On the premises are a comprehensive health club/fitness center with steam, sauna, and massage services, as well as the Ember Grille, Hana Lounge, and Kamehachi Sushi Bar. Services include complimentary shoeshine, morning delivery of USA Today, concierge service and video checkout.In addition to state-of-the-art office equipment, each hotel room is proud to feature an innovation called The Heavenly Bed, with layers of down bedding to curl up in. The Westin's marble bathrooms are outfitted with Garden Botanika toiletries and luxurious robes. Parking is available at the property for a fee. Upon check-in, a credit card number must be on record for incidentals per each guest room. Cash is no longer accepted.

Amenities

Air Conditioning (In Room)Newspaper (Free)Refrigerator
TelephoneTelevision (Cable/Satellite)Non-Smoking Rooms
TelevisionDaily Maid ServiceCoffee Maker
Telephone (Voicemail)Mini-Bar

Hotel Details

424 Rooms / 20 FloorsBuilt in 1987Babysitting or Child Care
Laundry/ Dry Cleaning ServiceMulti-lingual StaffSprinkler in Rooms
Smoke Alarm in RoomsPhotocopy ServiceAdministrative Services
Concierge ServicesCommon/Public Areas Accessible to WheelchairsCommon Area High speed Access Fee Ind
Business CenterCurrency ExchangeA-V Equipment Rental
Fax (For Guests)Complementary CoffeeCommon Area Wireless Access
Gift ShopATM/BankRoom Service
Restaurant in HotelHealth Spa/Massage
 
 
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Yahoo! User Reviews

Reviews for The Westin Chicago River North: 46
 
 
 
 
 
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Best in class
By A Yahoo! Contributor, 12/19/10
We loved our stay at the hotel. Staff went our of thier way to be helpful and friendly. Wonderful rooms and great service. We will come back again. Our favorite spot
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1 of 1 Yahoo! Users found this review helpful
 
 
 
 
 
Loved it!
By vikkif, 9/24/09
We found our room to be immaculate and the view of the river the best. Could have sat and looked out that window all night. The staff was friendly and helpful. yes the parking was about $50, but that is about the going rate in the city hotels. Again, we loved it! Looking forward to our next visit.
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1 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
Will Not Be Going Back
By Corinne, 8/31/09
The lobby was the best part about this hotel. The room was too small, no cable, no dvd player, no cd player, no microwave - we were charged for the phone call made to valet! The parking was nearly $50!! All in all - I wouldn't recommend it. Overpriced for accomodations and services provided.
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4 of 5 Yahoo! Users found this review helpful
 
 
 
 
 
Overcharged on Parking!!
By The Brown, 4/9/09
I love the hotel, service was great, but I was overcharged for one single night of parking. I was charged for two nights. Even though my bill, that was slipped under my door just had 1 night on it!! Hmmmm.
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2 of 4 Yahoo! Users found this review helpful
 
 
 
 
 
don't go (rip off)
The hotel itself is ok, but they rip you off by charging 10 bucks every time you use the Gym. Of course they won't tell you until you actually get there. Unbelievable.
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3 of 7 Yahoo! Users found this review helpful
 
 
 
 
 
RIP OFF - DO NOT STAY HERE
By A Yahoo! Contributor, 7/14/08
We stayed at the Westin River North in June 2008 and do not recommend this hotel to anyone! The hotel lost air conditioning, refused to relocate us. The hotel later lost all power, the hotel did not try to contact us - we only found out when we called down when we couldn't watch TV. First they told us, they were just having cable problems. Then when we found out from another guest that they lost power, the hotel refused to help us move us to another hotel. To make matters worse they continued to charge full price for the room. $269, for no air conditioning and power on the hottest day of the year in Chicago. What kind of customer service is that?!
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12 of 14 Yahoo! Users found this review helpful
 
 
 
 
 
Excellent Hotel
By janine j, 3/27/08
I love this hotel and I will absolutely return there. The only thing that could have made it better was if it was right on Michigan Ave for shopping. That said, it was still an easy walk for a middle aged out of shape woman. I was pleased from the moment I drove up, to the moment I drove away. From the moment I walked in the hotel was beautiful and it smelled great too. The room was very nicely decorated and everything was in superb order. The food from room service was delicious, hot, and served quickly. I loved the touch of an orchid on my tray. I received any service that I requested quickly. Also, the beds really are heavenly and we will probably be purchasing the entire set-up. I highly recommend.
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7 of 10 Yahoo! Users found this review helpful
 
 
 
 
 
i would stay there again
By Jim, 11/23/07
after staying at both WESTINS,this one on the river is by far the better one.i stayed at the one on michigan back in june when the YANKEESwere in town and even some of them were unhappy.the rooms were much bigger,bathrooms too and the lobby and restaurant were very good.it was in a great location for us,across fron HARRY CAREYS,and other places we could walk too.
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6 of 8 Yahoo! Users found this review helpful
 
 
 
 
 
location was perfect
By sumbba1, 7/6/07
The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them
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5 of 10 Yahoo! Users found this review helpful
 
 
 
 
 
WOW! It is Great!
By A Yahoo! Contributor, 8/10/06
Perfect and Practical! I love the cleanliness and how clean cut and cutting edge everything there is. I am in the works of planing a sweet 16 for my daughter at that hotel. I LOVE it! I can't wait to go back!
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8 of 9 Yahoo! Users found this review helpful
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The Westin Chicago River North, Chicago
Trip Plans containing this hotel: 40
Baseball Road Trip 2007
a trip by il Capitano
 
 

More about The Westin Chicago River North

Westin Chicago River North
The Westin Chicago River North has an understated feel that appeals to those looking for a quiet retreat. The hotel still retains ... More
ForbesTraveler.com
The Westin Chicago River North
The Westin Chicago River North enjoys a wonderful location overlooking the Chicago River in the heart of the city's financial and ... More
ForbesTraveler.com
 
 
 
 
 
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The Westin Chicago River North
320 N Dearborn St, Chicago, IL 60654
 
 
 
 
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