Nice hotel, bad service
By A Yahoo! Contributor, 4/28/08
This hotel was clean, and had a great atmosphere. Everyone seemed welcome here and everyone seemed happy. Or so it seemed. My friend and I were siting in our room one night and we were really bored. So we figured we could go outside our room to admire the rest of the hotel. The best place seemed to be the elevator, because we could see almost everything since they were made of glass, and we could talk to people, we even knew a couple of people staying at the hotel. We went into an elevator and went where the people went. We didn't press any buttons, because we didn't want to be annoying. We just stood there and talked to the people who came in the elevator and looked out the window. We even witnessed a group of drunk women who were being really noisy. A worker popped his head in and told them that they should stay quiet, in a nice and flirting way. We continued to ride the elevator meeting people when a man who worked at the hotel came in and went to floor 1. When we got there, he asked us if we were getting out, and we said no, then he asked us if we were riding the elevator, and we said yes. Immediately, he called over two security guards who threatened to take our pictures and made us go back into our room. We had done nothing wrong. We hadn't broken our curfew, we were quiet, we were just being friendly and admiring what seemed to be a perfect hotel. Later, we went out in the hallway, since we couldn't view the hotel from the elevator, and the same security guards were watching us. We realized that we were being punished because we were 16, and not over the age of 21, so they couldn't make money off of us by selling us drinks. Every other time we went to used to elevator, simply to go have breakfast or go back to our rooms, there were security guards watching us, making us feel uncomfortable and ruining our stay. Had we been 21, we would have been welcome, and we could have screamed at the top of our lungs in the hallways, but since we were underage, we couldn't even ride peacefully in the elevator. We see this as insulting, and now we look at embassy suites workers in an entirely different way, as if they don't want us there.