Clarion Suites Augusta, Augusta

I was in Augusta visiting my husband for a few days (He's stationed there with the military), and we booked a 1 BR Suite and it was better than we thought. The bed was comfortable, and the suite was very clean. The front desk was very helpful. The pool was really nice. I may be going back to visit soon.

The loby is great, the customer service is second to none, the rooms look great at first blush, The beds are very very very comfortable. The rooms show signs of long term wear. Not the worst, but by no means a 4 star,

The suites are a nice size and the beds were comfortable, refridgerator and mircrowaves in rooms. They have a nice lounge area, you get 2 free drinks of your choice for happy hour 5-7pm. They have a very good breakfast, that in itself is worth the price.Grits, bacon, sausage, eggs, waffles, home fries, cereal, fruit and juices, It's in a good location easy ascess to highway and bowling center.

Convenient location for Augusta National Country Club on Washington Road, Room was satisfactory. Food service fine. It served it's purpose as a place to stay at while attending the Master's Tournament. The Hotel was not spectacular but was comfortable.

A group of us stayed here 7/17 to 7/22/07 for a softball tournament. Every one of us had problems with our stay. Rooms are dirty. Carpet is extremely dirty. mildew on shower curtain. Smelly rooms, AC not working, ants. Little if any housekeeping during our stay. Making the bed is their idea of cleaning the room. They do not change the sheets, clean the bathroom or vacuum the carpet. The staff is extremely rude and unprofessional. We had to beg for towels and did not get any at all for 2 days of our stay. Front desk staff actually suggested it would be faster to go to Kmart and buy our own towels. No extra sheets, blankets or pillows for the pull out couch. No light bulbs. Some rooms with no smoke detector. Management does not care about the guests problems and will not return phone calls. The elevator apparently has not been cleaned since before previous review by ANON who stayed in Feb 2007. It is still disgusting and smelly. Please stay at a nearby hotel instead.

Everything. The staff was great the breakfast was worth it all alone. It was the best breakfast I ever had full hot breakfast included in the room rate. GREAT!!!!

We have stayed here at least 1 night per week during May 2007, and also for several nights in May 2006. DISMISS THE PRE-2007 BAD REVIEWS- THEY ARE NO LONGER VALID! This was originally a Radisson. In the past year, the name changed from Augusta Suites to Clarion Inn, and a massive renovation was undertaken. We have found our rooms to be very comfortable- they are large, with big bathroom countertops, soft and comfortable beds (& towels), and amenities of refrig,mw,coffeemkr,iron,pool, on-site laundry. The evening mgr reception is nice, with two free drinks apiece, and a very good, complete breakfast is served, including our favorite- waffles. The staff has been very friendly and responsive, with cookies, fruit, and free newspaper at the desk. A free visit to a very good fitness center is available. Rates are very reasonable compared with comparable facilities in the area. A large eatery selection is close, and it is in close proximity to I-20 & The Masters course. We are glad to recommend this inn.

The suite had a lot of maintenance issues. The elevator to the back parking lot was disgusting, almost to the point you did not want to get in it.

My daughter stayed at this hotel with her basketball team for the weekend and I was not there myself, so I can't say anything about the rooms. But she lost her cellphone and her walkman there and it took us 3 days to figure out she left it at the hotel. When I called there I talked to housekeeping and they went and checked and actually called me back 10 min later to tell me that they had both items and they mailed them to me free of charge. I did not even have to pay for the postage. That was outstanding customer service!

The service was outstanding in this hotel. The price of the stay was good considering the size of the room and the breakfast. However, the rooms are a little old. Stayed in this hotel about 7 years ago and it has aged dramatically in that time. The good news, they are in the process of renovating the hotel.