Hyatt Regency Mexico City, Polanco Chapultepec

My experience at Hotel Nikko Mexico exceeded my expectations. I am a frequent flyer and because of my job I had travel around the world and stay at plenty hotels and for me Nikko is the best hotel to stay at Mexico City. It is a 5 stars and four diamonds hotel which means a high quality standard of the staff and the facilities.

Nikko is well situated in Colonia Polanco in Mexico City. The rooms are updated, and each now has a wall mounted TV where you can watch the DirecTV New York content. The staff did a great job of getting me to my room, and getting me acquainted with the amenities. They have adopted a green policy regarding the linens and towels showing how progressive the Nikko is. The appetizers in the main level bar area are excellent - I had two of the shrimp dishes with friends, and both were great. I invited business guests for dinner at Jardin on the first floor, and it generally went well except that some of us did not get what we ordered. We did not complain,chalking it up to language issues. The next to last morning of my stay, I turned in shirts for laundry and pressing. They were supposed to be returned before 2200 in the evening, but I wound up calling for them at 2300 only to have the bell hop report to pick up new shirts to be laundered. By midnight the problem was resolved. All in all this is a great place to stay. There are other great restaurants nearby as well as Chapulepec Park's giant Mexican flag.

Good service, clean, good atmosphere, and location is the best! Waling distance from Masarik where bars and good restaurants are. 24Hr Buz Center is a plus! Will stay there again!

I likes the asian flavor and the art exhibit in the lobby. Also it has a traditional Japanese restaurant and in spite of the busy-ness, they give personalized attention

This hotel is great, I think the best in Mexico City, have stayed there a lot. Really good breakfast in the morning with incredible amount of different fruits, and a wonderful Japaneese Restaurant there. The service is really first class.

I stayed here in late July '05. I had guaranteed reservations for a king room, but upon check-in was told they only had twin rooms available and when I complained, was told that there was no such thing as a "guaranteed" reservation for the type of room (even though I had paid in advance w/ a credit card). Then I tried to give them my American Air frequent flyer membership info for the miles, but was told that they weren't affiliated with American, only AeroMexico and Japan Air. That turns out to be a complete lie, they even advertise their affiliation with American on their own website. The room itself was just ok, really no more than the level of an avg. Hilton. The view was nice, but the carpet & bedspread weren't as clean as they should be given Japanese cleanliness standards.

The Nikko hotel is a great hotel for business travel. This hotel is has a special check in for executives, offering breakfast and cocktail hour for their guests. The hotel offers various restaurants with different cuisines. Its central location allows for quick travel to busineses and shopping areas.