Shilo Inn Suites Hotel Seaside Oceanfront, Seaside

My husband, son and I recently spent 3 days at Shilo Inn. The room size was perfect. Nice kitchenette and bar/counter for snacks. We had relatives just down the hall and their room was great as well. The kids swam in the pool daily. We loved the bar, which was very cozy, and the food was delicious. The location is great, within walking distance of lots of shops and restaurants. We enjoyed a visit to the aquarium. The room was quiet and the view was fantastic! We will stay at the Seaside Shilo again.

I thought this Shilo hotel would be as great as the others I had stayed in, but not so. When I got to the room it looked nice, but I could hear and feel the humming ventilation system of the amenities below. It was worse when I finally got to bed. The sound and vibrations just seemed to be magnified through the bed and pillows. I only got about 3 hours of sleep that night. I was given a new room the next night, and a slight discount. Though this new room was not much better. I could hear the conversation clear as day from the people next door. I am sure they would be quite embarrassed if they knew someone overheard them talking about their privet area warts. This Hotel Really needs to remodel and up grade the sound insulating materials between rooms and floors, Fix the clunky noisy elevator, the padding on the walk way out side the rooms. This Hotel need to pay attention to the little details. I have stayed in Motel 6's that had better rooms and service. I will never stay in this hotel again nor recommend it to anyone. Sad that Shilo has let this Hotel go so far down hill.

We recently went to Seaside for a basketball tournament. The Shilo Inn was happy to take $200 dollars a day for a room, but they're customer service towards those with children was disgusting! If a child tried to go back to their room alone to grab something forgotton or to go rest, they were nabbed by a security guard, or worse, a police officer and hauled down to the front desk. When a parent complained about this, the manager said, "Then you can stay somewhere else next time." Our team rented a banquet room and had a birthday party for our coach. We paid $10 a person for a pizza part. At the appointed time, two bowls of salad and breadsticks were put out. We waited...and waited...and waited. The pizzas were coming out every 30 minutes. We had seventy people in that room, and one pizza doesn't go far! Plus, the pizzas weren't cooked all the way, and they gave us mostly vegetarian. While we did get 'free' pop, we figured that they had about a 1000% mark up on their food and beverage. On the way out after the party, several of our kids were stopped and harassed for being in the halls. They weren't running, just going up to their rooms. When I stepped into the elevator, a maintenance man joined me. The elevator reeked of urine, and when I complained, he told me that it was a cleaning chemical that they use on the elevators and that it would go away in 10-15 minutes. I stepped out of the elevator, and my husband told me that the manager had been screaming about how someone had set off a stink bomb. He ordered the desk clerk to call the police, and she hesitated, worried that they wouldn't come out for a stink bomb. The manager yelled, "Fine! Tell them that we've been vandalized!" He lied to get the police out there! Also, which was it? Cleaning chemicals or a stink bomb? The final straw was on the last day when employees locked two 13-year-old kids on the roof. They were able to get onto the roof through an unlocked and unmarked door, and when they saw they were on the roof, they decided to go back. When they got to the door, they had been LOCKED OUT ONTO THE ROOF, and management called the police. The kids were stuck on the roof for over 30 minutes, in the dark, and they were extremely frantic and traumatized by the time the police got there. The police refused to consider it a trespassing offense because the door was unmarked and unlocked. The Shilo Inn employees should be fired for negligence. When asked about the possibility of injury on a dark roof, the front desk imp (she's truly evil) said, "Too bad. They shouldn't have been up there. Seaside businesses make a ton of money on these basketball tournments. The Shilo Inn Oceanfront gets $200 a night in the OFF season. If they don't want kids there, fine. Tell people up front. But if you are taking someone's money, you need to treat them like guests instead of prisoners. Take my advice. Spend your $200 a night anywhere else. Rent a house. Do anything but stay at this truly horrific hotel - especially if you have children.

I go at least once a year and the location is second to none. The food is great and do not miss the prime rib. Every time I call they give me a discount and I understand it is expensive but you will not want to stay at any other hotel at Seaside once you stay here.

My boyfriend left behind an expensive watch that I had just purchased for him at Christmas time.. I called the hotel the same day and was told "if they found it" they would send it to us.... How dare! I know that it was on top of the entertainment center.

Great location to shops, restaraunts, beach. It was a little more than I wanted to spend. For that price, they should throw in the dinner!

We thought the location of this hotel was great. Pet friendly with a restaurant and pool overlooking the ocean. When we got to our Ocean front view room it looked nice. When we went out on the balcony all we could hear was the loud humming ventalation system of the amenities below. We decided we would like to be able to hear the ocean instead so we switched hotels.

the best full ocean view and excellent and friendly employees. everything is great. Wish check in time could be earlier.

Positives: Beautiful view, nice restuarant with excellent view, food and service; pool is open 24 hours. Negs: A little pricy, no discount program for returning guests.