Best Western Ambassador Inn And Suites, Wisconsin Dells

Toilet ran most of the time unless we mesed with it. Smoke alarm went off the first night at 2AM. They came and replaced the battery. Half an hour later it started again. Front desk was rude and not very helpful or friendly. Not a pleasant stay. Asked for a discount since we had such a horrible experience - they gave us a $10 credit. Pitiful!!

I really like stayed at this hotel...was really clean, good service, very close to Downtown....Me and my boyfriend enjoyed, why cant't You? :)

Stayed here with my fiancee for 2 nights. We had a great time. Staff is friendly and the rooms were clean and quiet. The indoor pool was clean. The only thing that I can think of was that the beds were very hard. But overall we had a great time and we will be back again!

Outdoor pool is okay with a decent kiddie pool, but it's aging and parents will give a little pause to it I think. Indoor pool area looks pretty nice and is inviting. No kiddie pool option indoor though. The property was loud loud loud in our July trip. Fan in bathroom was like a jet engine, toilets flushing were quite distracting, parking lot noise from ground floor unit even was a distraction. We also had what seemed to be a large family reunion or convention of some sort occurring regularly in our hallway throughout the evening. The clientele on this particular trip looked, well... a bit sketchy. Mattresses were not comfortable, and springs actually made noise when getting in and out of the bed. They are overdue for replacement in July 07. Even in the 2 queen plus pullout large room we had was no match for the hallway noise. The room was fairly clean--the tub floor was a bit disconcertingly mildew stained. The room did include a largish mini fridge , and I did begrudgingly allow my one year old to toddle around on its carpet. But overall the property is showing its age, and I'd have to think there are much better values to be had. Free wireless internet was a plus, but it too made you long for more with relatively slow 512kbps/131kbps download/upload speeds. The location is convenient to the highway and a short drive from many attractions, but the immediate area is not really where it's happenin, and the hotel itself isn't really large enough to create it's own scene. I'll definitely be going elsewhere on a return trip to the area. Definitely not a place I'd come if I wasn't travelling with kids, or looking to impress anyone with even a modicum of luxury.

Stayed at this hotel on 6/8/07 for one night with wife and 2 kids. This hotel is a great value. Rooms, Pool and hallways were clean. Not sure about the coffee complaint on another review but we are not coffee drinkers. Denny's is next door and several other restaurants are nearby. Great location is right off of the interstate and only a few blocks from downtown.

Only Hotel that I have stayed in over the last 30 years that did not have morning coffee in their lobby. Rooms were clean, spartan for the price. I asked about internet before checking in and was told that connection in room might be marginal hwever their were 2 areas in hotel that I would be able to connect to high speed. Boy connections were dial up sow. The file I needed would have taken 13 hours to download. I downloaded that same file in 8 minutes at the next hotel. Hotel clerk indicated that the next door Denny's is owned by the motel and the expectation is that you will walk next door for your coffee.