Dirty Room, Horrible Service
We chose this hotel as it was conveniently located near Lego Land and SDZ Wild Animal Park. However, as it only received 2 AAA stars, we should have known better.
Room: Upon check-in, the room had not been vacuumed, the bathroom floor was filthy, littered with potato chips and hair (gross on so many levels), the shampoo bottles were already used, and there was food splattered on three walls in the living room (we had a suite). We kept our flip-flops on inside because the whole room felt unsanitary.
Service: We had some questions regarding how our card was being charged. The staff (who look like they are on a prison work-release program) were extremely rude and refused to speak with us after we had checked out. They made it clear that we were no longer their guests so they didn't care what questions we had. We were very polite and they did not extend even common courtesy to us.
Bottom Line: If you are on a budget with 2-3 kids, a suite like ours would work, specifically because there is a hideaway bed, fridge, microwave, and large dining table. Just bring along a dust buster, Lysol and a gangster attitude to deal with the staff.