Timmerman's Hotel & Resort, East Dubuque

Likes: 1)Hmm, the location. It was near the town I wanted to visit. 2)The girl at check-in was helpful. 3,4,5)The ice machine, air conditioner & tv worked. Dislikes: 1) Checking in to the smell of STRONG chlorine. 2) The smoke detector was disconnected & missing from our room. 3) There was mold on the shower head & tub edges. 4) The refrigerator hardly got below room temperature(there were no shelves to put anything on). 5) I got zapped at one of the light switches(trying to shut it off). 6) The mattress was hard as a rock & the pillow was close to it. 7) The water in the whirlpool was brown....we tried it anyway & ended up....wiping brown stuff off our bodies....gross. 8) The pool shut down at 10PM on a Saturday night...I would have preferred(as others) 11o'clock or mid-nite (but that's not a big deal)..... 9).... the BIG deal was at the "continental breakfast" the next morning. My wife went ahead with my two girls. When I got there, my 1 daughter had a waffle (looked good) and my wife had cereal. I went in to look around for something & noticed everyone who was having cereal, was reaching into a small refrigerator for the same gallon of milk ( not sanitary at all), there were bagels sitting on the counter with no "tongs" to pick them up (I wondered how many had been picked up & put back), they were out of orange juice....oh yeah, the cream cheese,for the bagels,was a single tub that was sitting out on the counter with a single knife sticking in it. .....but the big deal, was when my other daughter was going for the Raisin Bran. The bigger flakes had stuck by the dispensing lever & she couldn't get any out. I picked up the container to try and shake the bigger one's back so the cereal would flow better. When I did, there were several little critters with wings that started to fly around inside the container.....that was enough for me. I reasoned with my wife in that I had been passive on some things we had encountered but I can't justify the irresponsibility & negligence that this facility had shown me. I grew up around this area (same county) and had always known Timmerman's to be a cut above the rest & now I think everyone should know that I think my wife would have rather went camping in the sweltering heat than to stay here again...she had eaten HER cereal already! Shame, shame,shame. She would also say that I've been known to sleep sitting up...so I'm not so picky, but...wow.

I booked a room on a recommendation and boy was I disappointed. the beds were terrible, there was an open bag of coffee left in the room, it wasn't nearly as clean as other places I've been and they jacked up the price from when I booked it online to when I got charged at the desk. This may have been something years ago, but today it is apparent that it is in need of some upkeep. Upon entering the main lobby, the smell of chlorine from the pool almost made me walk out. I had just returned from a 3600 mile trip around the southwestern US and the beds in every place I stayed were way superior to these. I was lucky to get a few hours sleep because of all the tossing and turning I did to try and get comfortable. I've tried to get an answer to why I was charged more than what I booked, but I still have received no reply. I'd rather stay at a motel 6 than go back to this dump.

We payed $100 to stay in a rundown dump. The towels were dirty, the pool was cold and the chlorine level so high it burned our eyes. Our patio door did not lock and when we asked the staff for assistance they laughed and stated it was not their problem. They were rude and we will never stay here again. Keep driving to a better motel!!!

My best friend and I wanted to visit Galena this past weekend and we searched for reservations everywhere in the Galena/East Dubuque area. Everything was full except Timmerman's. I had read some of the reviews so I figured it wasn't going to be the greatest considering the low room rate, but I was not expecting what I found: Stained and obviously old mattresses and box springs, stains and holes in the pillows and bedspreads and furniture, and mold and mildew on the showerhead and the plastic shower curtains. We were so grossed out we went to walmart to get some Tilex. This place could be SO much better if they invested in upgrading the beds and bathrooms and towels. The pool was very nice for my friend's 3 year old niece and we made our own waffles at the free breakfast. Unfortunately I cannot reccommend this place--if you can find anything else, take it.

Stayed in the honeymoon suite and enjoyed every minute and amenity. Staff was well above average with service and information. Excellent restuarant with a fabulous view of the Mississippi River. A special "Thank You" to Angie!!

friendly helpful people, fantastic buffet in the resturant and not expensive.