NH Porta Rossa, Florence

The Hotel is centrally located but there are lots of outdated things at the hotel including heating system. We went there in 23rd Dec and the heating was not working properly so we had to have three blankets to sleep. Also, the porter was on holiday and you might be asked to carry your luggage to your rooms. Especially for older people this is something to think about. The breakfast was very plain compared to other three star hotels that we stayed in Italy. In conclusion, the location is very central but apart from that it is not very comfortable for couples who would like to rest comfortably.

this was a terrible place!!!the location was great but the room was very hot and the air conditioning didn't work!!! that night was very uncomfortable, especially when my 18 yr old sister crawled in bed with me b/c she was scared! We were woken up in the morning by the butler sticking his head in.i would NEVER go back there.

Thankfully we only spent one night at the Porta Rossa, but it was by far the worst night of the entire vacation. It was about 100 degrees outside and when we arrived at the room after a long day on the train and shopping around Florence, the air conditioning was broken. The room was nothing short of terrifying. A creepy armoir in the corner looked like it was an original piece from the 1300's. Normally a cool artifact, but here it looked like the gateway to Narnia. In addition to that, there were weird hooks above the shutters that we could only imagnie what were used for. The room was very spacious, but unfortunately we were not up to enjoying it. My daughter, who is 17, actually cried because she was too scared to go to sleep. The three girls stayed awake until 3 in the morning with the lights on because of the scary ambiance of the hotel. We awoke the next morning, when we saw the creepy bellman walking out of our room-not exactly a great wake up call. The location was fantastic, one of the only positive things about the hotel. I would have much rather walked 10 miles to get to Florence then spend another sleepless in the Porta Rossa.

This hotel was the dirtiest hotel I have ever experienced. Absolutely disgusting... a bandaid stuck to the very old daggy bedspread... YUK! Rude staff, didn't care less about our complaints. Continental breakfast was awful... we ate out. Good location, but that was about it.