Clarion Hotel, Renton

When checking in were told they no longer do ParkSleepFly because they were in the middle of a remodel. They were able to get us to the airport for our flight and we were given the extension to phone for the shuttle when we got back in. Upon returning there was no answer at the extension we were given and no answer at the motel main phone number. We had to get a taxi to take us to the hotel and when we got there we found it closed and fenced in. When we called the number on the fence we were told that security was there and would be right out. No one came. After a second call and then a return call from the person at that number he and the contractor came, took the fence apart and we were able to get our car. This was all after 10pm. I am sure that they knew they would be closing before our return and am upset that we were allowed to complete our trip without being given the option of changing our reservations. Very poor customer service.

Check in was a breeze. Friendly, competent people. Room was clean and everything worked just fine. Can't beat the value. Location was perfect for us, as we were in town to visit the world-class medical team at the Tahoma Clinic which is just around the corner. Perfect for a quick overnight. If you have a layover, however, it would probably be a bit too far from the SeaTac Airport -- although I did notice an airport shuttle bus on the premises. **NOTE** I'm rating this within its class of hotel. It is a great bargain and it is clean -- but it is not the Ritz ;-)

The place is a motel, as it states on a huge sign on the front. The rooms and dirty, stinky, moldy bathrooms, dirty hallways, unsafe doors on the side of the building which do not lock, no remotes for TV's (seriously), Service is horrible, and to top it off, its across the street from a movie complex with a bunch a wild and crazy kids. Worst hotel stay of my life. I am still trying to recover from the mental effects this place left.

We stayed here going and coming from a trip east. The rooms were basic hotel, no hair dryers or extras. They were clean and quiet. Our shuttle was on time and the staff was friendly and helpful. Our main complaint was that when we arrived for the second night our room was stifling! The air conditioner was not on - this was July - and the heat switch on the wall was on! It took about an hour to cool the room down. Otherwise it was a good deal for us and much easier and cheaper than leaving our car in a parking area for the week.

We used the stay and cruise offered by the hotel and called them 4 times to come and get us at the boat dock when our cruise was finished. We waited 4 hours and they never came although they kept telling us they were on the way. Don't use this option. They spoiled our whole day in Seattle, WS.

Staff were pleasant and polite. Room was ok. Breakfast was bad - juice was sour and coffee/tea options were limited. The hot tub was out of order.

The staff were helpful during our overnight stay. But whoever took down the reservation on the phone was unprofessional (she was busy chatting with a someone in the office and was only too happy to hang up, slamming down the phone as soon as she took down the credit card details). Even for 50$, you deserve lot more than this motel offers. The rooms are dingy, carpets dirty, bedsheets look like they have never been washed (but I assume they were because it smelled fresh of laundry detergent). The towels look like they have seen better days, one had a hole right in the middle! We got a nonsmoking room but the hallways stank of cigarette smoke. All in all, a miserable experience. Even if you are on budget, look elsewhere.

staff member just walks into the room without knocking or waiting. persists he wants to go fix the tv even though we didn't call him nor did we turn the tv on. this was highly inconvient since my girlfriend and i were busy. very rude when he found out and continued to work on the tv which never ended up working. manager showed no remorse and seemed like he didn't care and refused the refund even though we were only there for half an hour. very rude, highly not recommended!

decent breakfast, friendly staff, rooms very basic but fine for quick, economical stay. free shuttle very reliable.

Hi: I recently had to make a short trip out of Seatac and used the "park and fly" option. Overall, it was a good experience (parking and stay) and I believe it is a very good value. The rooms were quite adequate and the complimerntary breakfast was not bad either. They do have a condom vending machine in the main lobby (dont know why) but nothing that was perturbing. Their parking lots are not fenced or monitored by security; but they are just around the perimeter of the hotel. I didnt feel unsafe to park there. Pluses: For someone located in Renton, they were relatively prompt in picking me up from the airport and dropping me off. Couteous drivers both times (helped me with some very heavy luggage). Good price for park/fly option; had a coupon on their website as well. Minuses: Although they promised me the coupon price when I made the reservation, it was not on their record when I went there. Had to argue for it and a print out of the coupon certainly helped. Finally did give me the coupon rate. Hot water was not available for shower in the morning. Was told that this happens when too many people try to take a shower at tyhe same time and I need to just keep the water running for a while (no luck after 5 minutes but was told it could take wven 15 minutes). Since I was driving back home in the morning, I decided to skip the shower.