I have been staying in your motel for the last 7 years. This past weekend of the 16th - 18th was probably the worst. We always book in advance for the following year. I was asked for what type of accomodations I would prefer. I stated a queen size bed or 2 queens if available, non smoking, room preferrably on the west side of the bldg. Upon arrival, checked in, noticed the bed was no bigger than a babys crib. I asked the front desk and was told the beds go by room number(mine was #210). The two(2) of us barely fit. For 3 days had to ask for wash cloths. On Sunday, awoke and noticed all my clothes that were on hangars were all damp, the towells were all damp, had to get them replaced as well. When checking out I told the recptionist of what had happended and she stated to me that the bed in fact was a double twin. She asked if we had turned on the A/C, which may have caused the moisture in the room. Didnt need to turn on A/C! No, we didnt open any windows. Very disappointed! A third party whom was also with us, and has been staying in your motel for 30 YEARS! He was assigned to room#131. A suite, with 2 queens, refrigerator, vast space, for one (1) person. As he checked out, he asked why he was paying so much for a room he didnt need. The receptionist told him this was the room he had requested. He told her that he had requested one bed, upper or lower didnt matter. He still payed the ridicules price for a room he did not order? He also is very disappointed and we have discussed this with another party who also has been staying at your est. and we are all looking to seek another location for next year. There is something wrong with this system. Sorry, but this is not acceptable and I will take it to a higher level.
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