HORRIBLE!!!!!!!!!!!!! - save yourself the trouble
1 Booked 2 executive suites through hotesl.com for my wife and daughter to go and stay in with some friends - they lost the reservation and booked out the last two rooms while 8 people stood there to check in. The staff was rude to the children and called their own manager useless. This was at 3pm - they were given two rooms, one of which had a broken air conditioner, the other had vomit stains on the walls, chairs, broken window, open exhaust fan and the outlets looked burned.
The general manager was finally brought into the situation at 6pm and promised to either fix the air conditioner so that the room could be used or bring up cots to the other room so everyone could sleep there. At 11:30pm I received a call from my wife that neither had been done. I was on the phone until 1:30 am - with still no resolution but having gotten them new rooms at a different hotel. I didn't physically stay in the hotel and it still has caused me large amounts of unneeded stress and frustration.