Wagon Trail Resort & Conference Center, Ellison Bay

This place is nasty. It stinks like and old abandon house. The roaches were terible and the price was way too high for what it was.

I have stayed at the Wagon Trail several times over the years. Each time, the place got a little more run down. Still, the people were nice, accomodating, and it served our purpose. However, after a 5 year break we returned this past weekend and it was simply awful. It was dirty dirty dirty. Cob webs in the halls, filthy carpets, the cedar shakes are rotten and falling off, the window cranks don't work, the furniture is ruined, the bathroom smells of mold, the toilet leaks, the halls are musty and the price is way too much for this low quality room. We will not come back again.

The Wagon Trail is in need of a very good cleaning. It smells pretty bad. The location is pretty, but the hotel is unpleasant and not recommended. It is in need of modernizing.

Last month I went to Wisconsin on business with very little notice. I made a reservation at Wagon Trail two days in advance for a four day stay. I began feeling ill on the incoming flight. Upon arrival, I was extremely sick, and began making arrangements to return home immediately. I contacted my physician, who overnighted me medication to the hotel, which they signed for. I explained how ill I was to the desk person and owner, and that I needed to leave. They insisted on charging me for all four nights, even though I offered a doctor's referral. This policy is not in writing anywhere in their brochure. Even if it was, I believe extreme illness is an exception. They had many vacancies, at least six open rooms, because they kept moving me around, so I was not causing them to lose money. The reservation was not made so far in advance that they held a room for me. I was forced to stay one night before securing a flight home. The rooms were hot, humid, shabby, and smelled like mold or decay. Beware, families. The so-called forest view is actually of a parking lot and tree. The swimming pool is in the middle of the lobby, and it reeks. Besides being rude and unreasonable, the hotel, and particularly the rooms, are well below B grade, yet their prices are expensive. The place reminded me of a seedy, neglected cabin. As it turned out, I had pneumonia and my gall bladder had burst, and after emergency surgery, I spent several days in Intensive Care upon my return home. I do NOT recommend staying here because of the uncomfortable, hot rooms, shabby atmosphere, and horrible service.

The Wagon Trail is a seedy, shoddy so-called resort whose rooms do not even offer adequate air-conditioning. Our original room was dirty, and the room we were moved to was no improvement. The sheets were stained, and the bathroom reeked of mildew. The pool had so much chlorine in it that the two children both contracted eye infections. We were extremely disappointed, and will NEVER come back.

We went off-season, before the bakery & resturant opened for the season. We had the most positive experience ever! We are already talking about going back! The staff and accomodations were excellent. Because we went off-season, we had the pool to ourselves every day. The overall look of the whole place is very charming.