The Atrium Resort, Virginia Beach

The Atrium in Virginia Beach,VA was an excellent choice for my family. The staff at the hotel were excellent, friendly, and went out of their way to accomadate our needs during our stay. For instance, coffee is a must for this passionate drinker and when I was out, a chamber maid went out of her way to find me more! The free use of tanning booth, laundry and an in-door pool (it rained for most of our stay) were added pleasures. Our room was complete with everything we needed (e.g. pots, pans, dish set, silverware, microwave, toaster oven, dishwasher (Bonus! who wants to wash dishes on vacation?!), coffee pot, a clothes iron, ect. With all these extras included, the comparison to the price of our room was indeed excellent! A block and a half from the ocean and places to shop and eat nearby made living very convenient! This is our second stay here at The Atrium and I will not hesitate to come here again and again. After reading into some of the negative reviews that I've seen here at Yahoo.com and other sites, all lead to one thing: money. A couple of bucks because some tight wad doesn't want to ante up for something. Unbelievable. With todays gas prices The Atrium sure saved this family a lot of money and allowed us the comforts of home. A very strong kudos goes out to The Atrium-Virginia Beach,VA. Chris Carp

Though clean well located, the hotel was furnished with VERY old appliances and furnishings. The beds were in horrible condition---almost like sleeping on cardboard. The sleep sofa was even worst. With the exception of one staff member, the staff was not helpful or friendly. We used our timeshare points for a two night stay at thie "resort" but stayed only one night. It was not a pleasant experience.

The carpet in elevator and 2nd floor were worn with big stains everywhere. The smoke detector beeped every 2 minutes all night one night. I asked the desk clerk first thing in the morning to have maintenance fix. Got in that evening to find they hadn't. The refrigerator froze everything in it. The dial was broken so I asked maintenance to adjust. They did and everything still froze. I put the do not disturb on my door one day to find that they'd entered my room, turned the heat on and left all the lights on. They then did not come in to change towels or take trash out for 5 days straight. When they finally did I was out of toilet paper and they did not refill. There were long black hairs all over the couch and in the corners of the bathroom floor. The shower curtain had nasty mildew stains and both the bathroom sink and tub had standing water. The mattress was extremely thin and the springs were at the surface. I was poked all night in my back and sides. Most of the channels on the television in the living room were messed up and you couldn't make out the picture. The ONLY reason I stayed and didn't change hotels was because I was put up by my work and was unable to. I WOULD NOT RECOMMEND THIS NASTY PLACE TO MY WORSE ENEMY. HORRIBLE!!!

We recently stayed a week at the Atrium Resort (Jun 1 - 8). First and foremost, if you are accustomed to staying in 5-star hotels this is NOT the place for you. However, if thoughts of staying overnight in a La Quinta Inn do not turn your stomach, then you will find the Atrium more than adequate. The rooms are a bit older but for my husband and myself it was okay. The bed was comfortable, we had working tv's and cable in both the bedroom and sitting room (with DVD players), the bathroom was large, somewhat out-dated, but definitely usable; the pool was convenient (but not a pool for those who like to sun bathe - it's indoors), and the staff was friendly and helpful. The location was really close to the beach (1 block) so we spent our days playing in the surf and sand. There was plenty of parking when we stayed there but I can imagine that during peak times parking might be a problem. There were several food delivery restaurants in the area so when it rained, we ordered in (Jetman's) and the pasta was great. There are also fast-food joints right beside the resort (McDonalds, Zero'sSubs). As for Virginia Beach itself...not a fan. In the future I will skip Virginia Beach altogether and head a bit further south to Myrtle Beach (much nicer, cleaner, and economical). Virginia Beach, of course, is out to make a buck off of travelers and, as a vacationer, I expect that. However, I really like to receive quality service, food, etc., for my money (especially when I'm paying more). The food at all of the restaurants that we tried on the oceanfront were mediocre at best and all extremely pricey for what you received. My recommendation is to get off of the strip and head inland a few miles to Laskin Road where you will find a better selection of restaurants and shopping at a better price. Also, take your own umbrella and chairs if you want to lay out at the beach. When we were in Hawaii the beach charged $25.00 for the entire day for 2 chairs and an umbrella. Virginia Beach starts at $36.00 for the same thing and while convenient can put a dent in your wallet after a few days (especially if you are traveling with family). The boardwalk was nice but the shops are rundown and just not what I expect from a "vacation spot." Overall, the vacation was okay. The Atrium Resort was good...don't panic over the bad reviews, just remember to keep it in perspective (e.g., Marriott-worshipers will not be happy here but Holiday Inn patrons should fare okay). If you have a choice between VA Beach and Myrtle Beach, head further south!! You'll have a much nicer vacation at Myrtle Beach. If you're already coming to VA Beach just remember that a vacation is what you make of it. It wasn't my taste but it wasn't the worst place I've ever been either. Hope this provides some perspective/help to fellow travelers.

disappointed in what was received. while the hotel was a great value for the cost, the sofa bed barely stayed up, the shower and toilet ran all night, and housekeeping did not keep up. We requested housekeeping to change towels in the room and change the trash, and they never did. We had to go down to the desk ourselves and ask and the girl at the desk said it would be another hour because housekeeping had already gone home. there was a perpetually funny smell and never any hot water. i might stay there again price wise, but if you're looking for a little luxury, i would pass. this is not an extended stay hotel, but something you stay at for a couple of days. i would compare it to a run down super eight.

We were over-billed what you quote originally. Mandatory safe fee charged even if safe not used. This was NOT stated as mandatory in QUOTE. Deposit policy was not outlined either. Very disappointed I will not use your site again!! Could have gotten better hotel for cheaper rate elsewhere. Do not appreciate the hidden fees and charges. Staff at Atrium hotel in VIRGINIA was rude and entered room without knocking while DO NOT disturb sign was clearly posted. No maid service offered on Friday-Saturday-or Sunday – but for some reason they still came in on Friday morning while I was changing. I am sure the workers moving furniture in hallway enjoyed seeing me naked.

teenagers working front desk were polite, but seemed uninformed and had neglectful, rehearsed responses to complaints, such as: we had to prepay for this dirty, moldy room for one night and then were charged a $100 "security fee" that took 10 days to credit my card back-that we weren't made aware of until our (unexpected)11:00pm check in. we could have stayed at a cleaner, less hassle free place for less money and potential threat of illness..

I went to VA Beach last summer and I chose this hotel. I enjoyed my stay, the rooms were nice, the staff were nice, the location and the service were nice. I liked my stay and will go back there again.

My family & I wanted a nice, peaceful, relaxing mini vacation and it was all but that... Upon arrival from NYC(6 hr. ride), our reservation was "NOT" on record. We had to wait awhile. Upon entering our room, the kitchen cabinets did not shut properly, there was no cold water(luke warm). The bathtub & toilet felt as if they were going to go through the ceiling on to the lower flr. The elevator(1) was constantly out of order, mind you we had a rm. in the 4th flr. The walls R as thin as paper, you could actually hear the conversations of your neighbors clearly. The hallway was being taken for a day care center(constant children in the hall playing). The resort did not meet to the pay(pricey). Overall, the "ONLY" good thing was that the beach was only 2 blocks away. Next time I book a vacation by via phone, I will make sure to read up on the reviews from prior clientele. The Atrium Resort did "NOT" meet with my expectaions!!!!

We stayed for 5 nights, it's a nice lil' place to stay for a family of "hill billies"! The wall were thin, but tolerable. It is in walking didtance to the ocean, shops, and highways. I could not believe how easy it was to find. Staff seem very helpful and friendly.