Knights Inn High Point, High Point

I have never dealt with such rude people or a more dirty place to stay in all my travels. Once checking in, the man at the desk was not very friendly. This should have been when I walked away, however it was late at night and I was ready to sleep anywhere. The next day I left behind a travel bag that held some important personal belongings. Not realizing this until I reached home 6 hours later, I called Travelodge immediately. I was told there was no bag left in the room that I stayed in, however I knew it was there. I insisted someone go and double check the room but the man on the phone just sat the phone down and I am assuming did some paperwork and sat around for 5 minutes (I could hear the noise in the background)just to make me think someone went to check. Finally, he gets back on the phone and says there was nothing left in that room and hangs the phone up on me. I called back over and over, however he would not pick up the phone. I had to wait until the next day to call in hopes that someone else would help me out. It ended up the man I spoke with the next day said oh yeah, we do have your bag but you will have to come pick it up. I was told they do not mail things...........o.k. at this point I asked to talk with the manager to see if they could send my stuff C.O.D. The manager agreed to do this, however, with the staff being so rude and inconsiderate, I will never stay at another Travelodge again and will advise anyone I know to also stay away from Travelodge.