Prince Conti French Quarter, New Orleans

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Our reservation was completely bungled by their computer system. We were charged for a 3-day stay that we never made, never intended to make, and our intended stay was never booked. So now we are on our way to NO for a wedding/holiday weekend, with no hotel. Calls to management were uniformly answered with, "It was your mistake, not ours, and we can't help you. Period." I have never encountered worse service/client relations at any hotel, and I have stayed in hotels all over the world. I don't care if they have gold-plated toilets, I would not stay there for any amount in the world.

We stayed at the Prince Conti one night. I was hopeful that it was going to be nice because of the pictures/reviews that I had reviewed before our trip. The hotel was not quite what it looked like in the pics, but it was a decent enough hotel for $60 a night (and in the French Quarter). Parking charges at the hotel were a little outrageous ($28 a night). When we got to our room, the floor was wet in front of one of the beds. Not sure what that was! Our room view was some dirty buildings next door, which was not great but we were only staying one night so I wasn't too concerned about the view. My problem was the wireless internet access. I was on vacation, but still had business contacts/emails to check. The wireless access was not working at all. After several hours, we notified the front desk and asked for an ethernet cord so that we could just access the internet that way, but they said our room was one of the few that did not have cord access. We asked for tech support and was told that the computer tech would call us. The NEXT day and FIVE MINUTES before we were to check out, the computer tech guy called and asked what the problem was. At that time, we were checking out and told the guy that. His response was "Okey dokey" and that was it. Overall, I have mixed reviews about the hotel. Not sure I would stay there again.

I had to get on here and let everyone know how HORRIBLE my experience here was. I have never met more RUDE people in my life. I dont know what was wrong with the people working here but next time I visit New Orleans (I cant wait, the whole experience besides this hotel was amazing!) I will NOT be here. I'd rather sleep on the piss filled street than pay for these people to treat me like a piece of trash. Good thing I didn't drink, I'm sure I would not have been able to bite my tongue. I went to school with Catholic nuns in charge my whole life.. I can put up with a lot but I was blown away... the room service was about as great as the lady at the check in desk ... dont waste your time here! We left first thing in the morning and went to the W, I'd definitely go back there... its the difference of walking on the red carpet versus the type of "hospitality" or "room service" you would receive in jail. Absolutely Pitiful!

Everything was great except the bar was double the average. Go across the street.

The staff was very friendly, accommodating and went out of thier way to make us happy, first rate, first class all the way!!

It was very quite for being almost on the corner of bourbon st...the hotel staff were friendly..but wouldn't go out of their way for too much..parking is quite expensive...$28 a day..we had a rental car and parked in the parking lot at the end of conti and n. rampart for 12 a day...but my advice is don't get a car..everything is in walking or rail car distance and its cheaper.

Overall, a very pleasant and convenient stay. The hotel was very clean and had an old world charm. We stayed there two nights before departing on a cruise. We didn't require alot from the hotel other than a good night sleep, that is the reason for the good rating. Would stay there again.

we really enjoyed our stay!!! the staff were so nice, and helpfull. even though it was our third visit they were able to provide information on things we had not found before, and they were more than willing to help in any way possible.we really enjoyed the kindness they showed..thank you so much. rita and thomas emory

Very close to Burboun St., which was really good............I found that the staff was very helpful. I would stay at this hotel again if I go back to New Orleans.