impolite reservation staff
By A Yahoo! Contributor, 10/31/09
When I dicided to travel to shiraz I searched for a good hotel in this city.Finally, I chose Homa hotel.I tried to do internet reservation but it was impossible.
When I called to hotel to find the reason, I undrestood,the only way for reservation is sending the bank reciept via fax to the hotel.When I asked the reservation staff if it is possible to email the scaned receipt?unfortunatly the impolite staff became angry and said:"the only way is the one that I told you" and disconnected the phone.
I chose Pars hotel and never in my life will accomodate in homa hotel.
I am so sorry for a five star hotel with such a staff in my country.