5 STAR??? Says who?
By A Yahoo! Contributor, 7/14/11
This COULD BE a beautiful hotel---- BUUUTTTTTT.... it is a complete and utter disappointment. Do not buy into the fallacies stated on the website!
1.) Airconditioning- LIE- When I went down to talk to reception about the problem, I was told, "you are not in america, you will not have unnecessarily cold air blowing out of the vents."
2.) Clean--- Bugs on the ceiling does not qualify as clean according to my standards, if they do to you, please consider this a 5 star hotel. PLEASE
3.) Service is impeccable? LIE- Service is lousy. For a company that is in the "service" industry... they are literally failing at the one thing they are supposed to offer, that is service---- and putting a 5 star name on it is beyond my realm of comprehension.
Bottom line, I have stayed in better Hostels than this Hotel.
Great Location... is all it has to offer. Which is why i chose it, we are in beautiful Rome, and do not intend on spending any time at all in the hotel room. BUT, it would be nice to have a room with a temperature lower than outdoors.... Im just saying.