BE CAREFUL OF THIS HOTEL
By A Yahoo! Contributor, 9/17/06
This hotel has the worst management! They bumped us off because they overbooked and booked us at another hotel which was located at last stop of the metro (subway), the LAST stop. It took us more than 10 stops to get to the duomo and other tourist spots. They gave us pretty lame excuses and all i can say is that this hotel should be black listed and taken out from the list. Obviously they hold NO REGARD for customer loyalty and they are not true to there word. and to think i even had a confirmation letter with me and they said that they are sorry because they were not able to forsee the incident and blah blah.