good location, bad service desk
By A Yahoo! Contributor, 7/15/05
We stayed in this hotel in Sept 2004, we booked a family room and ended up with 3 rooms, no help was offered from the front desk, in fact quite rude, we have 2 young children and they did not care if we put them in their own rooms, but we did care, our rooms were on the 1st floor, 2nd floor and 6th floor, the second night still not satisfaction, great location and the rooms small but o.k., no shower only bath, just be sure in writing they know what you want, they will argue till you are blue in the face that you are wrong, just chalked it up to experience for next time in Europe.