Pineapple Court Hotel, Ocho Rios

I had the worse 10 minutes at this hotel. My husband and I booked this hotel last year for our anniversary. Got there, after some trouble finding it. The location is awful. The customer service was ok. Got to the room and my husband chuckled. I looked at the room and wondered if I could last the weekend. I went into the bathroom and it was not big enough for the two of us to be in at the same time. I was getting annoyed until I heard my husband laugh out. There was no water in the pool! We were in the middle of no where the back of the hotel has a gully and my only view was a wall overed with ivy and no water in the pool. I'm sorry I went back down stairs and asked for a refund. This was when I got a little pink. The receptionist who just charged my card couldn't do the refund and person who could wasn't coming in that day and the boss was off the island. So needless to say, I was red! I will never willingly go back to this broke down joint.