WILL NOT BE BACK!
By A Yahoo! Contributor, 12/29/11
We had a certificate for $50 for 2 nights. Even at that price, I feel we paid way too much! The lobby is very nice, I suppose that's how they lure you in. We live less than 10 miles from this hotel but thought it would be nice for a little get away with the kids. The room that we were given was such a dive, we ended up not even staying there! It was very old and rundown, not even anything on the walls. The carpet was very stained and disgusting, with cigarette burns in it. The beds were made very sloppy. The cleanliness of everything was definitely questionable- including the waterpark. There was SO MUCH chlorine in the the pools that it burned our eyes just standing in the pool area, before even getting in the water. Once in the water, when my face was splashed it actually stung my skin. You know it's bad when the lifeguards who are just sitting there are passing around the bottle of eye drops. Our son who LOVES water actually wanted to leave because his eyes were so red and hurt so bad. I WOULD NOT recommend this hotel!
Oh yea, and when we first arrived, there were 2 other guests (not together) at the front desk complaining about their stay. I don't know what their complaints were, but that many unsatisfied guests has to tell you something. From what we saw, the man behind the counter was unable/willing to rectify the first complaint and told the guest that if she didn't leave the desk that she would be removed from the hotel. Poor customer service? Again, I don't know the specifics so can't fully judge based on that.