Pullman Plaza Hotel, Huntington

Had a great room and the view outside was spectacular! THe desk made us feel welcome and we talked to them everytime we left the hotel. Only thing i would suggest is booking this at SweetHotelDeals. N e t

The hallway smells like a sewer, I don't think they ever cleaned the room. The toilet was dirty, along with the tub. Everything had a layer of dust on it. Went to pick the phone up to ask for towels and the phone had an inch of dust on it, Will never stay there again! Gross!!!

Front desk full of chain smoking snobs. Rooms are dirty. Common areas smell like port a potty. Internet service is free because it never works. Staying tonight then getting the F out of here. Don't be fooled by good photos. This place is a dump.

I'm an ex-employee who got layed-off from stone lodge who didn't get to see the inside of it let alone work there so i really don't know how it looks.Thay said we where going to get to keep our jobs but it was a lie i would have went but i didn't get the chance to go so i want to say thanks to jeff for not letting me go and maybe keeping my job.walter

LLet’s start on a good note. The ladies in the restaurant were amazing they were definitely the highlight of all my stays. They were attentive and made you feel comfortable. Housekeeping is not the best but far from the worse. That is where the good ends. I have stayed at the plaza more times then I can remember. Honestly if managers cannot be good to their employees then what hope is it for their guests. I am mostly speaking about the disrespect in front of the guest. There are several times I have sat in the lobby only to see, what I understand as the front office manager, yelling at one of the desk clerks instead of taking them back to her office. If my supervisor would do that, he would be fired. I have seen this happen at least 4 times and one of these times I have seen the sweet Rose come out of it crying. I have also witnessed at least twice, the same lady ask for the key packet back and take out the coupons, ripe them up and say "Oh, your not suppose to have these," Honestly that is horrible disrespectful to us guests. Honestly the worse part of my stays is listening to the so called "Guest Relations" the security guard puts out. I remember one time that the night clerk, as kind as he is, I think his name is Alex, ask for help because he was the manager on duty and He came up there and interrupted the guest checking in, when the guest tried to explain, the securities first reaction was to raise his voice and the second reaction was to tell them, If you don't like it there is the door. The guest was being kind about the whole situation and when the security guard left the night clerk apologized and fixed the problem. After all these incidents I came to realize that how are they going to treat me good as a guest if their employees are treated unfairly. Honestly, try it once for yourself and you might be better off staying at the holiday in which I switched to.

this motel is well over $100 dollars for a weeknight room! I would bet my money that folks who write these are employees! Way too expensive

We booked the Presidental Suite July 4th night. This room runs 400.00 it wasnt worth 100.00. The Hottub room had wet musty towels on the floor and there was no hot water in the tub!!!! After about an hour of complaining to the front desk we were told by a maintence man that came to the room that the whole building, 200+ rooms are out of hot water. He then informed us that they have two heat pumps, one went out 2 days before and the last one went out on the 4th of July. When your rooms are over 100.00 a night you should fix the water heater as soon as it goes out not rely on one. I am a huntington resident and I am embarrassed. The front desk were beyond rude. The only one that was trying to make us happy was the valet gentleman. And to him I tip my hat off. He should be the manager. NEVER AGAIN!

excellent service from start to finish. workers strive to make your stay a great experience. great restaurant is located right on the premises. if not what you are looking for many other dining choices are located conviently. staying there when ever possible.

We arrived to find that they were very misleading about the handicap accessible room. They do not have bars in the bathroom and the shower is a normal shower. We needed a real handicap accessible room which has roll in shower and bars in the shower for stability. For the price it was horrible and we had to go down the road to the Holiday Inn which is much much nicest in our opinion and the food was very delicious.

Its the employees that made a difference. all the staff sincerly make an effort to satisfy,additionally your breakfast buffets are fantastic.Other than being stuck in the elevator for a few minutes, I cannot say anything negative about all my stays at your hotel.