The Williamsburg Hospitality House, Williamsburg

The rooms are charming. Many rooms on the 4 floor are made smaller by the slant of the roof. I specified and reserved rooms (had this in writing) with queen beds and got doubles. No help moving our abundant luggage to the proper rooms. The pool, which I VERIFIED with reservations and front desk as available took 40 minutes to open. Housekeeping shorted us towels on day two and left no glasses. All in all, I did waaaay too much schlepping around to get nothing more than I should have reasonably expected. AND housekeeping had to paw through my pre-teen's tote to lift $20 from her purse. This hotel seemed to cater to tour buses who were most interested in the hotel bar. The beds were very comfy!

This beautifully kept hotel is right in downtown Williamsburg and is a true gem of a find. A local friend made the reservation for me. The first thing that impressed me was that they actually had a bellman on staff, waiting to help with luggage when I arrived. Next, the beautifully appointed lobby and courteous staff was right on target. Southern hospitality at its subtle best. The room was tasteful, spacious, clean and the beds were very comfortable. If I had known how nice the accommodations were, I would have planned to stay longer. All this for a price competitive with the many mediocre hotel chains one usually finds. I plan to stay here again when I visit my friend in Williamsburg.

Location is great since our daughter attends William & Mary( freshman year)however beds are double, not queen. TV is the size of my computer screen maybe 20 inch. Also no free wi fi? You are paying $100 night and have to use their free wi fi in lobby. Do they realize it is 2011 ?

Highly recommend this hotel. The location is excellent--within walking distance of Colonial Williamsburg. We stayed there when our daughter graduated from the College of William & Mary and it was perfect!!! We could walk across the street to all the graduation activities, stroll to the Farmer's Market in Merchant's Square, and walk down Duke of Gloucester street without moving our car. The rooms were clean, the staff was friendly and helpful, and the service was excellent. I would definitely stay here again!!!

My wife and I stayed here on a Thursday and Friday evening. When I called to make reservations I asked if this was a place where families with young children (ours are 6 and 8) could stay comfortably. I was assured that families such as our stay here all the time. The check-in staff was nice enough though we waited for a bit in a line to check-in. We waited again for the sole bell-hop and sole cart to take our bags upstairs. No worries, we were patient. Thursday night, there was significant noise in the courtyard from some young folks enjoying themselves outside. Again, we made do, realizing that you can't always expect everyone else to adjust to your schdule. Friday night is what did us in. The hotel placed us on the 2nd floor just around the corner from a hospitality suite where a loud party was going on complete with music. By 10pm, the party was thumping and we asked a few of the participants to keep it down. They informed us that, sorry, the hotel had assured them they could go late with their party. The hotel staff the next day informed us that they had had many complaints, but I gather that the physical layout of the hotel makes it difficult for them not to rent out this space in the evenings. They did not give us a discount or anything other than an apology. Bottom line - if you are expecting good sleep, I would not stay here, especially not on the weekend and not close to this hospitality suite on the 2nd floor. It's unfortunate, because otherwise it's a great location, fairly clean, nice staff, etc.. But a good night's sleep is a prerequisite for any stay, an expectation this hotel did not meet.

The staff were extremely helpful and friendly. The room was very nice and the hotel is so close to everything. We stayed 6 days and had a wonderful time. We will stay again and can't wait to go back!

I picked this place off the internet with the intention of spending a few days relaxing and taking in Colonial Williamsburg and Historic Jamestown. It was convenient to many different types of restaurants (as well as having a nice one on site). The room was a good size and the staff was helpful and friendly. While the school was not in session when I was there, I can see where this would be a favorite place for anyone visiting a student there. The wifi was part of a charge service (like lots of other hotels) and was a bit unreliable, but I don't think that downgraded my experience at all.

The HH is a great place to stay. Its location is ideal. It is across the street from the College of William and Mary and a short walk to Colonial Williamsburg and Merchant Square. There are lots of great restaurants nearby including their restaurant in the hotel. The rooms are beautiful and very clean. The staff is very friendly and helpful. Like I said- it is my favorite place to stay!

We love how this hotel is so close to our daughter on the W&M campus so that she can walk to us and come take a shower in a clean bathroom. We also love to just park our car for the weekend and be able to walk to Merchant square and any place on campus without driving. It's great to be albe to walk across the street for football games. The Hospitality House is always our first choice for Williamsburg. The staff is always very friendly and helpful. The brunch on Sundays is a perfect way to end the trip and feed a hungry college student.

My sons wedding was held in Williamsburg. All of our families, here in town and out of town stayed in WHH. Unfortunately, we had a serious family incident occur. With all the young neices and nephews, checking out on time was a worry and a challenge while family members had to be at Sentara Hospital. The staff was kind and generous beyond words. There was no additional charge for the very late check out. There was no charge for the room that was left unused. I feel it was a blessing that we were guest at WHH during this time. The hotel is very clean. Staff is extremely pleasant. Parking is easy and plenty of space. Great location to all restuarants and the campus of W&M. Thanks so much