Holiday Inn Patriot Wilmsburg, Williamsburg

Wife and I have stayed here several times while participating in Williamsburg Western Film Festival. The current management and staff have gone above and beyond to make our stay a pleasant one and responding immediately to any problems. The rooms have always been clean and well maintained. Location would be difficult to improve upon as it is centrally located between the restored area and Lightfoot with a selection of outlet malls, eateries, entertainment and The Colllege of William & Mary within blocks. While it is not The Williamsburg Inn or Lodge, nor of the latest in exterior design it does offer a nice bar/lounge and dining facility and large multiple meeting facilities suited to larger groups and convenience of location at a reasonable rate. Everyone has different expectations of what constitutes a value but they have certainly met and often exceeded ours. Certainly worth a try!

Hotel is old and outdated. Beds are not good. Wallpaper is coming off walls - just needs some capital improvements. Staff was nice and helpful - outside well kept up. Housekeeping comes at different times each day so you never know when they will show up. Resturant is only open for breakfast for 3 hours. Nver saw bar and grill open at night. Good for one or two nights only.

I could clear see that the hotel has made many renovations and upgrades, however there is still worked that needs to be performed. Holiday Inn served its purpose: a clean room, decent service at a reasonable price. The staff was very responsive to my calls. So in closing what I am trying to say is if you want to stay at a hotel that have given every detail a lot of thought and aren't willing to settle for a few discomforts such Old TV - No RCA Jacks - I could not connect my Xbox, the maid kept leaving 3 sets of towels instead of 4, the phone did not work, the curtains did not block the sunshine to my liking and the arcade was a joke - then this hotel is not for you. This hotel was not the best and not the worst - I stayed on 4th of July weekend and I must say that my stay here was typical not horrible. The location was terrific.

The maid service was terrible. Had 3 nights of no bed made, no coffee, no clean towels, no garbage emptied. Would not go back!!! Also a bug in the bathroom for 3 days.

This hotel is a rat trap. The heat was faulty, hallways filthy, The health dept. should close the Pool and Hot Tub, they were disgusting. The room was OK. We've stayed here every year for 10 years. Thet got rid of the the live music, which is why we always came, even though their website clearly says they play from March -Dec. The dining room was closed all weekend, it was also advertised as being open. We complained to the owner, whose broken english was impossible to understand. Never again!

I have stayed in this hotel in the past and had a few issues. Decided to check in out again this past Saturday. The room rate was good. What a surprise. The place got complete renovation from the outside. Got cleaned up, and even the staff was just to praise. After check in they called our room to make sure everything is to our satisfaction, and so they did at check out. I had no problems with my stay, the room or the amenities.

We checked into a king room. The only outlets in the room that worked were the ones that the lamps were plugged into. We had a small fridge and microwave but nowhere to plug them up. The air conditioner made a very loud noise and smelled as though it were burning.We walked downstairs to report to the front desk about the air conditioner when were were confronted with two very rude people. The lady who looked to be the manager asked us if we had called down and reported the problem with our room. My husband and I looked at each other and said "NO we are telling you right now." She told us we should always call down and report it. Anyway the service in the bar was aweful we sat there for a long while before my husband interupted the bartenders cell phone conversation to get a drink and menu. We had to wait for breakfast for almost an hour after we ordered. The staff were rude and my husband is a priority club member for Holiday Inn and they did not give us the 10% discount on food and beverages. We told them this at the front desk and they REFUSED to give us credit. This place is not worthy of being called a Holiday Inn. It was not that clean and the bed was practically sitting on the floor. No box springs just a mattress. It was very uncomfortable. This place has very poor management and they refuse to do anything to help you during your stay. I would NEVER stay here again and NEVER advise anyone to stay there.

This property souldnt be allowed to belong to Holiday Inn. My 9 year old woke up covered by little bugs, they were ALL OVER THE PLACE. Front desk staff was rude and disrespectful, specially this girl with the red-pink shirt. I have never written a hotel review before and we travel a lot, so you know how upsetting this experience was to me. I know I will never step foot in this hotel again and hope you will do the same.

There were cockroaches in the pool house and the whole place smells like a public restroom. It's horrible! I went there for a school trip so we were looking for something not too pricey, but trust me when I say you'd definitely rather spend the money than stay in this place. The people who work there are nice and all, but its really a gross hotel.

The hotel was filthy and had a rancid odor that resonated throughout the first floor. The elevator was broken so we had to walk up and down four flights of stairs. Also, the service was horrible. Housekeeping is gone at 5pm so if you call for anything you have to trek down the front desk to get it.