Nice hotel, but poor service
By A Yahoo! Contributor, 6/21/06
I liked the hotel, the building was nice, location was fine, beds comfy, but I had a horrible experience with the valet. He didn't offer to help with our bags, which is fine, we had to ask for a cart to help us carry it all. The valet let us load it up by ourselves and take it inside. Then he came with us to our room saying he had to escort us to make sure he gets the cart back. Either take care of my bags or don't, but he actually walked behind the cart as we pushed it and then expected a tip. The rest of the staff was fine, but very unfriendly. I felt like i was inconveniencing everyone that worked for the hotel. So i liked the hotel, but definately NOT the staff.