Grand Hotel Bordeaux Spa, Beaumont

it is so funny how people complain so much, like the dumb lady who the review about not breaking a $20 bill, lol did it happen you? No you did not even stay at the Holiday Inn so you took time out of your day to post a bad review, get a life. There is nothing wrong with the Holiday Inn, I enjoyed my stay there & the staff was very friendly. Its funny how all the people with bad reviews STILL STAYED at that hotel, if it was so awful why didnt you check out right then and go somewhere else??? were you forced against your will to stay there?? did the employees lock you in your room & make you eat crappy food? LOL you people are hilarious!! let me guess it was late & you did not want to find another hotel, when there is one walking distance across the street!!!! i love the holiday in on 11th street i have been a continous guest there for years, and will continue to be in the future.

This place is not a Holiday Inn any longer...just a generic "Midtown Plaza.

Back in Oct 2008 I stayed at Holiday Inn Midtown in Beaumont. Overall i would say the hotel was a little less than average. The beautiful blue eyed girl behind the front desk her name was Shannon she was professional and seemed to be the only one that knew what was going on. I recently stayed there again but i was disappointed how did they let the only professional person go?? The hotel is in better shape but the clerks dont have a clue about customer service. You need that blue-eyed beauty back asap!

We were from out of town looking for a hotel/motel. As my husband and I walked to the front door of this hotel, TWO different people said, "if you don't have to stay here DON'T". They proceeded to tell us the food was bad, the room was not clean, they wouldn't even break a $20!!!! Needless to say, we didn't even go inside the door to check it out. It says something when two different strangers stop you at the front door and say don't stay here!!!!!!

I do realize that the town had a huricane and most hotels were damaged. I would have liked to have been told on the phone when I made the reservation what problems they still had. We didn't have our room cleaned for 3 days. We had no internet service the whole 5 days. TV was not working, no NBC. They state they have a resturant with room service. All they had was a buffet every day. When they did finally clean our room they didn't have enough towels and left our garbage in the room. We had never been to Beaumont and we will never return. Also I asked for a wake up call at 5:15AM and they called at 4:15AM. The ice machine didn't work either.

The hotel, when you walk in is beautiful. It gives you the feeling of a luxury hotel. But the surounding area is kinda run down...hood looking. The first clue that your vehicle is probably safe, the 32" lcd display of like 200 security camera views. The front desk clerk (a tough looking guy not hotty-twins or anything else kewl.) though proficient was short of hospitable. If I did not know PC procedures my other team members would not have gotten their points, or free breakfast. My room was nice. (nice. not exceptional but a good value. nice.) the other team members' rooms were a little worn. One room was a little skanky. The hotel is nicely located for access to local shoping and restaraunts and easy to navigate around. The next morning 'tough guy' was still working the desk. A sweet old lady serving breakfast, she is from France been in the states for like 70 years or something she was brought here by her husband. Breakfast was nice. nice. For a free breakfst it was sensational. The coffee in the room is not the usual HI coffee from Safari International and it tasted good. which is much better than Safari's weak coffee. Although the area near the hotel is a little...uh motley? I felt very safe in the hotel and felt like our vehicles were safe. The hotel was acceptable and I will come here again if nothing else just to see the old french lady again. My internet connection was good.

Terrible attitude on the part of staff; very unhelpful. Temperature in room 78 degrees IN MARCH; I'm at 3 hours now waiting for a staff member to show up and fix it; I'm not holding my breath. Staff appeared outraged at having to reprogram my door keys (which did not work). Everywhere/everything feels damp. Believe it or not, actually booked this place for a function; knew there must have been a reason it was available on short notice. Terrible, terrible service. Too bad too, the hotel is actually quite beautiful for a Holiday Inn, and if it were maintained properly could really draw some business I'm guessing.

I was traveling through Beaumont on my way to visit my family for the holidays. It was getting dark out and I was getting tired so I decided to pull over. I saw a Holiday Inn, I dont usually stay at Holiday Inns but there didnt appear to be any other descent hotels in sight. Let me tell you, when i first walked through the door I was blown away, by that beautiful girl behind the front desk, she had the most amazing blue eyes! So i had my mind made up there was NO doubt i was staying here! Everybody treated me like family there, they were all so friendly. The only problem i had was that the bar closed a little early,but other than that my expierence here was awesome. For now on i will be staying at Holiday Inns. and if im ever in Beaumont again ill be picking up that cutie at the front desk and taking her out!!!

I made it to this place late and it is under heavy constuction. Although they answered the phone Holiday Inn it was not a Holiday Inn. At the time the construction was going on they make them change thier name then they can change it back afterwards. Due to the constuction I look for the place for a good 15 minutes because it looks like it is closed down. I finally go across the street to a security guard at the other hotl and ask him about it and he tells me what is going on. Due to the fact that its not a Holiday Inn I an't use my frequent stayer card and the hotel is in shambles. I go to my room that is filthy and try to watch some TV, but it won't work so I try to call the front desk and the phone won't work. I go to the other phone and call them and they offer to switch my room. I refuse it's midnight and I'm already unpacked. I try to go to sleep but the windows only have sheer curtains that allow the very bright parking lot light shine into my room so I get very little sleep. I then wake up the next morning due to very loud constuction very early in the morning as I get out of bed of course I see a construction worker staring into my room. The room was dirty and it was really a bad stay.

I stayed at the Holiday inn Midtown a couple of months ago. My stay was Great. The food was wonderful and the service was excellent. The 2 pretty twin girls at the front desk Shannon & Allison were most helpful and make me want to stay there again! Thank you Holiday Inn!!!! You will be getting my buisness again in the future and i will let my friends know where they need to stay!!!