Reagan Resort Inn, Gatlinburg

I really loved the fact that this hotel is so close to everything we wanted to do and see while we were in town. The rooms were exceptionally clean and I asked the front desk why they thought they had the negative reviews and I was told the hotel is under new management and they were running things very different than the old company. What ever they have done they have very nice, clean rooms and the front desk was very helpful with everything we could ever need while we were there.

This place is filthy, filthy, filthy !!!!!!!! Walk from the bathroom to the bed get black socks. We stayed there over 4th July 2010 worst place ever, tried 4 rooms the next morning before we rec'd one that was 1/2 way clean,,, had to make them clean it before I would move. They would not refund any money and no where else to stay so had to stick it out. Every day had to go to the front desk at least 2 x's because door keys would quite working. Had to leave towels on the floor to walk on, went to housekeeping for clean sheets just to make sure we had clean ones !!!! Please stay else where !!!!!!

This has to be one of the worst hotels in america. Could never pay me to stay there, took one look at the room and told them i would not argue about one night payment keep it i would never let my children sleep in this place.

I can't say enough bad things about our stay there.

The room was just ok, but the outside entrance and elevator lobby to the units was unclean. My wife and I spent 2 miserable nights there December of 2009 during the Christmas Parade. When we could not get the heater in our room to cut off by itself and we had to spend the nights opening the patio door on & off to be able to get some sleep without burning up. We complained 2 times to management, but nothing was ever done about it. Well, after 12 hours, they did show up at about 10:30 or so that last night to check out the problem. But we were already in for the night, tired from a long day and it was to late to be bothered by someone working in your room at 11:00 at night after they had all day to fix the problem. We were just disgusted with it all. Then after returning home and writing the owner. We received a $25.00 gift certificate for our troubles and were asked to give them another chance. Well, we returned the gift certificate to the owner. As this was more of an insult, and wished the owner good luck with your properties, as if this is how you take care of your customers your going to need it. At this time, I would never recommend this hotel to anyone, but the location is good and if you don`t mind bad service and possibly an uncomfortable room. It might be ok if nothing else is available.

We were very dissappointed with this hotel. It is in desperate need of remodeling. Carpets were torn and walls needed to be repainted. The pool is in need of tile work and the outside areas needed cleaning. Parking was great. Location was great. This place is really in need of some TLC!

I have spent time at this hotel and can say it is a mess. It has been a few years but it was dirty. They price jump from night to night. And service is very poor. You will be promised maitanace and never get it. This is the fault of the company not the employees. Getting a refund is very difficult even if you check out right after seeing the room. Most sites now list it at about 70 a night in reality they will lower the rate to 30 or 40 if you come late and don't reserve online. The hotel across the street has better service and equal rooms. All in all it is a bad place to stay. And do not take children here.

My husband and I stayed at this particular motel when we were "young and free" - money was not a thing that came very easy to us - but we still loved to travel - the Reagan Inn was our "special place" to go when we needed a "quick fix" from our lives. We always recieved curtious service at a great value. After all of the great memories at the Reagan Inn - we could not resist but to have our wedding party and family stay here when we were married in 2002. We have always had a wonderful experience here. It is walking distance from all of the action and the perfect place to stay on new years. The sky needle is seconds away! We are life visitors to this particular inn. Even though life has become much easier for us, we still cannot resist staying at this charming inn full of memories from way back when - Gatlinburg is our tradition - and a trip back would not be complete without the Reagan Inn. The Rogers' Family Georgia

Stayed at Reagan Resorts Inn the weekend of 10/05/07. Rooms were very clean and had a lot of space. Location was geat. A lot of places to eat next door and across the street. For the money this is the best hotel that I have stayed at in Gatlinburg. Had the most comfortable beds of any hotel that I have stayed, mountains the beach or any city. Very friendly staff and I think that showed in the guest also. The guest seemed really friendly. Highly recommend Reagan Resorts Inn. Hope to go back soon.

Loved the location,price the people.Were there during the the week of 4th.The staff was great.When you had a Question or problem they responded promptly, even went out of there way to help me out.Cleanliness all thought was great especially taking in the age of hotel in account.Others may like the big and fancy. This hotel is full of old charm and friendly people, which is why we went to Gatlinburg in first place.Will be seeing them again.