We will never stay here again
By A Yahoo! Contributor, 7/8/07
I stayed 2 nights July 5th through the 7th. The outside hallways and areas around the elevators were dirty and dingy. The furniture and curtains in the room was nice, but after being there for a couple of minutes I was very dissapointed. The was a whole on my unbalanced matress. When I pulled the comforter back, there was hair on my sheets, The lid on the toilet seat fell completly off. The first night someone started a fire on the side of the hotel which caused a lot of smoke in the hallway(4th floor). We were never asked to leave the building.
At 7am the follwing morning, the fire alarm goes off and everyone had to evacuate the hotel. We were standing on Ocean Blvd in PJ's until the fire dept checked out the building. The same thing happened again at 1 am the following morning. This time I had to wake up my 9 year old to stand outside. No explanation was ever given to why this happened (neither time).
At check out nobody asked how was our stay. The manager was not available for me to speak to. When I wanted to make a complaint, I was directed to the reservation manager, not the operations manager. I would not suggest staying at the hotel if you are looking for a nice, quite, clean enviroment. This was not what I expected for the amount of money I paid.