Beautiful Location But Terrible Restaurant Service
By A Yahoo! Contributor, 12/12/11
We stayed for two nights and really enjoyed the location and hiking in the surrounding areas. At first we were raving about the place and really enjoying ourselves until dinner. They were serving a seafood buffet, but after 10 minutes of no crab legs we finally asked how much longer it would be and that's when they noticed they were out and started the next batch. It was at least 20 minutes before we could enjoy some crab legs. Our waitress paid very little attention to us and they were not that busy. Having been a waitress for years I have a lot of sympathy, but this was just ridiculous. We eventually had to track some one down to take our credit card after waiting for another 10 minutes and our waitress isn't even the one who brought it back.
But the worst was yet to come....the next morning we went back for breakfast (that we had already paid for) and already knew we wanted to order off the menu rather than getting the buffet again. We sat for 10 minutes without a single person asking us if we wanted a drink or ANYTHING!! We couldn't get anyone to make eye contact with us even though they kept walking right past us. It was the strangest thing I've ever seen, never been treated that way before. And again, the restaurant was maybe 1/4 full and the waitstaff was not running around frantic. We finally left after another table was seated 2 tables away and were approached by a waiter before even setting their things down!! Remember, this was a breakfast we had already paid for. It just wasn't worth it anymore.
Restaurant Service will keep us from ever going back again. That's a shame because it's a beautiful place.