Quality Inn and Suites Dickinson, Dickinson

A few hours ago we returned home from a 1night stay at the Quality Inn & Suites Dickinson, ND and we already miss being there. It was wonderful! The hotel was extremely CLEAN My number 1 priority. Everyone there was super nice and helpful. We also loved the pools, breakfast and Rooms. Everything was beautifully decorated and the beds were so comfortable. I have had a backache and usually suffer while on vacation due to the hotel mattress', but not this time. Well, I can't imagine that there's anything you'd need that you wouldn't find here. The amenities are listed for you to read and they live up to the description; Indoor Whirlpool/Hot Tub, business center, fitness center, laundry facilities. The rooms were beautifully appointed with Refrigerator, Cable/Satellite TV, Internet, Coffee Maker and many more. I recommend this hotel to everyone.

I would stay here again anytime. It is nice to have a clean, comfortable room to stay in when we have to work up here. Also nice breakfast, better than average anyways. All the people that gave this a negative rating should go stay at the Travel Host here and then they will have something to complain about, or maybe 2 other hotels that are close to that proximity. This is a great place to stay.

The condition of the hotel is slightly below average. The outside door by our room (#150) was broken, so not only was there a security problem the door slammed in the wind everytime someone used it. This shook our whole room as if someone actually slammed our door. I complained to the front desk twice and they did NOTHING. There was a card in the room that said, "If there is a problem with your room we will fix it or your stay is free". THIS IS A LIE! I pointed this policy out to the night clerk, the morning manager, the National Quality Inn and in a letter to the hotel manager. They did not reverse my cc charges, but they did give me a 15% off coupon for my next stay?? You've got to be kidding me, I'd never stay at that hotel again.

I Have never left a bad feed back before but this was unbelieveable. housekeeping began beating on our door at 8 AM (check out is 11) with the do not disturb sign up after telling them to go away they began to vacumn out side our door . they BANGED on our door twice more when I looked at my charge it was 10 dollars more than I had been quoted,at our ealier stay that week, Which was just fine. when I spoke with the desk clerk about housekeeping she just shook her head. that was between the second and third times they were at our door. Apon leaving, I spoke to her again. Ask for the manager and was informed he wasn't available.

We had scheduled reservations for state softball to stay Saturday and Sunday night. To my dismay when I went to check in they had scheduled it for Friday and Saturday and stated since we were a no show we would have to pay for the night we did not intend to stay. I explained that we had requested for Saturday and Sunday and I was basically called a liar by the very rude front desk person along with the manager. I was told they don't make mistakes and it was too bad I would have to pay for Friday night. When I instited there was no way I would pay for a night that we did not request to stay I was informed that we were not allowed to stay there for the night we actually did reserve. I can assure you that I will stay in my care before I ever step foot in this hotel again. I strongly recommend that anyone wanting to stay in Dickinson choose a different hotel where the staff is friendly, the hotel is clean and they don't charge for a night you didn't request.

This hotel is frequented by bird hunters with many signs stating "do not clean birds in room". Guests need to register their dogs and it seems like they've had plenty of them here. Placard on the bathroom sink reminding guests not to swipe everything. Dirty footprints in the halls, diesel engines running early & late. Very dark atmosphere and my room was large but has a single desk chair in the corner to compliment the micro-desk. The people are friendly enough but think that the location (off the Interstate) as well as the price will continue to attract folks who will treat the facility poorly.