Best Western Seven Seas Inn And Conference Center, Mandan

I stayed at the BWSS with my two preschoolers. I was extremely disappointed. The service was terrible. There was only one desk-attendant and I waited in line 25 minutes just to check in. Once checked in my keys didn't work, the remote didn't work and the bathroom was filthy. When I called to ask for assistance with the remote, the attendant was again far too busy to help. He was very kind and I felt sorry that he did not have any help as he was answering non-stop phones while checking in customers. It was ridiculous. The water park was okay, however, I found it very difficult to supervise my children as one section of the park was not visible from the other. I had planned to stay here on my return trip, but will be canceling my reservation.

I booked a room for a wedding using the Best Western website and reserved a room with a crib. Since I booked it with this reservation, I didn't bring the pack and play along which saved me a lot of space in the car. We checked in and were told that a crib would be brought in for us soon. We went to the room, which was a pretty long walk away from the front desk, pool, dining room, and everything else. Parking though was easy with many exits to the parking lot. We got ready for the wedding reception and after an hour and a half, we went to the reception. After dinner, I asked about the crib at the front desk and was told that all of them had been taken eventhough I had reserved one... I have made "cribs" with blankets and pillows before but they didn't have any extra of those either! So, I took a load of towels out of the waterpark and used those. What I recommend is to not trust the website or any prearranged guarantees with this place... What a hassle.

Properties waterpark is perfect for all ages, even small toddlers. Service is outstanding throughout the property. Appears to have had a recent addition and the new rooms are awesome. Looks like the original rooms are being redone also.

Has a great indoor pool system/ water slide which the children really enjoyed. Rooms were clean, but dated. Appreciated the availability of the refrigerator and microwave in the rooms. The layout is not really convenient, as it is a long walk from the front desk to the rooms. Morning staff tend not to be as friendly and welcoming as PM staff, as observed over the five day stay (Picture on the web site is old, needs updating and could be deceiving)

I just looked up the Seven Seas again for a Thanksgiving being spent with relatives. I chose the hotel for its easy access and rooms with no extra charge microwave and fridge. The staff has always been friendly and the services good. I have stayed in Bismarck also but have returned to the Seven Seas for its access, restaurant, friendliness, and generally good service.

I just looked up the Seven Seas again for a Thanksgiving being spent with relatives. I chose the hotel for its easy access and rooms with no extra charge microwave and fridge. The staff has always been friendly and the services good. I have stayed in Bismarck also but have returned to the Seven Seas for its access, restaurant, friendliness, and generally good service.