Save your money!!
This was by far the worst hotel I have ever stayed in. I am not sure what the other reviewers saw that impressed them, but the "exercise room" was an eliptical machine in a small closet sized room next to the pool. The "hot tub"??? They must be referring to the bath tub in their room because there is no hot tub in this hotel. They advertise a "heated indoor pool" The indoor room was heated, but the pool was not. The chlorine burned my eyes and I didn't even get in the pool. The pool was filthy with clumps of hair floating around the pool. The room looked like it hadn't been updated since 1970. The bathroom door lock did not work, the wallpaper was filthy and we found an airline ticket on the floor of our room, so I don't think that the rooms get much attention either. Needless to say, we did not spend the night. Upon our check-out, we advised the desk of our complaints and they said they would forward them to the manager. No refund, no apologies, nothing. Save your money and stay at a different hotel while visiting Plattsburgh.