Great place to stay
Last Visit:December 2006I recently spent 3 nights here during a business trip. The location was great! It is right near the downtown area with lots of shops and restaurants...all within a few minutes walk. I would have taken advantage of that more if it had been a little warmer during my stay.
ROOM: I was on the 9th floor near the elevator and vending machines (located on odd numbered floors). I had a king room with a Sleep Number bed. I was curious about this bed as I'd never slept on one before. After a few minutes of playing with the setting, I found a range that was comfortable for me and slept like a baby! Very comfortable. It's a little odd to sit on though, as it feels more like an air mattress when sitting. And, because of its location in front of the television, I sat there more than at the desk or in the chair.
The room was spacious with plenty of room to move around. In addition to the bed and TV armoire, there was a desk and chair, plus a comfy chair and ottoman. From the window, I had a great view of the park across the street from the hotel, as well as the city beyond.
The bathroom was also spacious. A coffee maker was available on the counter near the sink. There was a large tiled area at the back of the tub with plenty of room to put all my bath products. But if you forget yours, the products they provide are surprisingly good, with scents like lavendar, green tea, etc.
There is free high-speed internet available and the wireless access worked great for me!
DINING: There is a restaurant/bar downstairs as well as a cafe that serves breakfast. The service in the restaurant was great when I was there. Business was pretty slow, so I got as much or as little attention as I wanted. The food was really good and the waiter suggested some great wines.
I used room service for breakfast and most dinners. For breakfast, you can place your oder the night before by putting a card out on your door, indicating what time you would like it delivered.
For dinner, regardless of what time it was when I called to order, it was never more than 15-20 minutes before it arrived at my door. They provided all the extras I might have wanted as well without my having to ask (ketchup, salt, pepper, butter, jam, etc). Their fish and chips dinner was excellent! I'm not a big fried fish fan, but this was perfection. Very light and not greasy at all. Their curried chicken salad croissant was also fantastic.
SERVICE: The employees at the front desk were always very courteous and helpful. Their shuttle can be scheduled on the half hours and was right on time for my return to the airport. They were also accomodating of a late checkout and stored my luggage for me afterwards while I perused the gift shop.
The gift shop is a small room to the right of reception and has a lot of local products for sale: maple syrup, bath products, clothing, etc. They also have a small selection of travel-sized items and toiletries.
There is a computer with printer available for guests to use near reception. They use printme.com for printing, so you could upload a document from your room and print it downstairs. This came in handy for online check-in for my flight and printing my boarding pass!