River Palms Resort and Casino, Laughlin

The location was at the far end of Casino Drive, and the room was not as comfortably appointed as I would have imagined. That being said, the sheets were clean, the view (river-view) was awesome, the TV was horrible, and the elevators, or rather the wait for them was insane. I'd stay there again, if it was the cheapest hotel in Laughlin again, but at the same price point, the Aquarius, or the Edgewater will get my money next time. FYI: Refrigerators are an extra $10 per night, so plan ahead, and bring ur ice chest up to your room.

My husband and I only stayed one night. Thankfully, we did not bring our kids. At 8:30 am Esteban, with housekeeping, just walked right into our room. No knocking, no comment. Just opened the door and walked right in. We had awaken 30 minutes before so were wide awake when he came right in. I called the front desk, who said they would speak with him. I asked that they call back. They did 1 hour later. They said he has been with them for a long time and "trustworthy" and he said he knocked and announced himself. So, therefore it must be true that he did. ( I'm sorry, but aren't those the same words you hear when they catch a rapist or child molester? ) Upon checking out the front desk asked me about my stay. I repeated the problem to them. Asked who the general manager was. I was informed it is Michael Berry. After leaving the hotel, I called the hotel and requested to speak with Michael Berry. As I explained all that had happened, he interrupted me repeatedly to ask my name 3 times and player card number, which I assured him I do not have, nor never will have at this point. When he listened to the problem He told me he was sorry "I was inconvenienced". The problem wasn't an inconvenienced....it was much worse. My husband and I both felt violated by Esteban. Never heard an apology for the incident...nothing from anyone at the hotel. The River Palms gave us the impression they didn't care they have a man working for them, who has a key to every room, who will walk into people's rooms without knocking. That is too creepy for us. We will never stay there again.

thank to the staff at river palms our little get away was fun and we will be comeing back the food the slots the bingo all a good time

we got there on a monday afternoon and there was a long line of people waiting to check in. only one person working and she was laughing and carrying on with a customer. when we finally got to check in we were told that the pet wing was closed, mind you we made reservation a month in advanage, so they had plenty of time to contact us and let us know. I was so mad that we asked to speak to the manager but was told she had gone home for the day but there was a man there who seemed to be talking to the people in line so we called him over. he apolized and said he would up grade our room. the room was clean but I still had to take my dog down to the 1st floor several times a day. they wanted me to take her to the pet relief place but I took her to the first grassy area we came to. when we got off the elevators I carried her through the building and down the stairs so she wouldnt have a accident in the casino. she is only a doxie but I am 66 years old and she was heavy carrying her that far. we past several people with dogs and they werent to happy either. If we got a room upgrade I would hate to think what the first room looked like. like I said the room was clean but we had just came from Ely with a room for 20.00 with a refrigerator, microwave and a coffee pot and this room had none of the above. we could have a free breakfast but no one told us until the last day. could have had a free newspaper every day( we were there for 5 days) and no one told us. they did tell us that the pet wing would be open again in two days.IT NEVER HAPPENED. when we left it was still closed. the buffet was very good with prime rib, bbq ribs and fried chicken for 6.99. its to bad that our stay was so bad because we travel alot but will never go back there again

I was first introduced to River Palms by a friend who had free comps, loved it every sense and have returned 6 times. Lots of penny slots and card tables, never a wait. the pool isnt that big but you dont need a pool when the river is so close. the rooms are decent, but who stay in there room all day when there are awesome games to play. I recieve comps every month, free rooms, play and concerts. take if for what its worth, its fun and cheap. LOVE IT!!!! and my friends do too. Dont forget to eat breakfast at the buffet, they make the best omlets and made to order eggs. d

I stayed 3days 2nights and thought it was a great deal.. From Jan 1st to Jan3rd we payed $140 and had the Colorado River view (6th floor). The room was okay, just a couple of stains on the chairs. Walking distance from other casinos..

Wow, we just got back from our three day two night stay with the River Palm. Well, lets start at the beginning, after you cross the river and turn left and you drive forever passing every casino except the River Palm, After a great sense of abandonment you near the end of the casino row and "presto" the River Palm does really exist. We found the covered parking garage easy enough and unloaded our bags and hauled them over to the front desk. I should have unloaded the bags at the loading / unloading area which was only a 1/8 mile closer but since,I was too cheap to pay for the valet parking or for a bell hop I did it myself, plus it was only 111* bright sunny day, besides I cherished the exercise and we entered the casino/resort. When I reached the front door I was struck with the idea that self opening doors would really have been a nice touch, but needing even more exercise I pulled on the door and entered the building, Seemed impressive enough and the desk was clearly visable. The entry was clean and pleasant and thank God the A/C was in full operation. The line at the front desk was short and within a couple of minutes I was face to face with the front desk person. She was pleasant and very knowledgeable in her duties as well as in giving directions. We were assigned room in the lowest level of the older section of the casino/resort. The casino seemed pleasant enough and we hauled our bags down to our room. The key card worked without incident. When we entered the room and the A/C was already on which was great. The lighting was dim in the entry area, we found our way into the room. The floor was dirty and I really think that had they used a vacuum cleaner on the floor, the cleaning staff might try plugging it in next time. There where candy wrappers next to the bed frame. There were sunflower seed shells next to the night stand table. The beds appeared made but they also appeared to have been sat on prior to us entering the room, The bathroom door had been hit so hard that there was a smashed out area in the middle of it. The electrical plug in receptacle in the bathroom was loose. Soap scum was present all over the shower / tub area. The bathroom floor was also dirty. The second day I spoke to the maid and expressed my displeasure in the cleanliness of the room. She advised that she would give the room extra attention. When I later spoke to her she assured me that the room was ship shape. And all though it was cleaner then the day before it was still sub standard in my mind. It was a $20.00 room and was questionable if I took them or they took me. The beds where worn out and lumpy and the pillow were feather pillows and for some bizarre reason known only to the hotel owners they seemed to be half sized to a normal pillow. Carpets throughout the room and the in the hallways as well as within the casino were DIRTY. Carpets within the casino were often torn and repaired in what can only be called a crappy manor. The food was ok, mind you ok is not good, but we didn't die from food poisoning either. We ate three meals within the casino. Our major dinner was a total cluster F*@K as only half the food came out at a time. Half of the party had eaten before the other half even got their food. Free booze on the gaming floor, the hostess was sloooooooooow at making a second pass. Sit at the bar and play the machines there as the bar keep will keep your drinks full. The place is old, run down in in need of a major facelift. The staff is employed but not professional. Stay somewhere closer to the bridge. There wasn't anything wrong with my money and it spends just a well at a real resort Vs. a run down dilapidated has been named the River Palm. No matter how much lipstick you put on a pig, its still a pig. So if you stay at the river palm it's your own fualt.

I liked the river and the pool. What i didin't like is the hottness

Got a room in the tower facing the side and street. The room was older, but big and clean. Furniture and bed were decent. Try the seafood buffet, the crab was excellent, and all for 10 bucks. Oh, did I say the room price was very low.

got a free room with my family got there friday ate, gambeld saterday went to the river came back late and left sunday so i guess if you dont plan on staying in your room all day its not bad....