Bad Comp System
First I need to say that we received a compensated room. Our thanks for staying at the Casa Blanca and gambling thousands of dollars away. Casa Blanca, Oasis and Virgin River are all owned by the Black Brothers. When you sign up for the Reward Card and earn points you earn free nights, food golf, spa and cash. After you earn all this at Casa Blanca, which is the nicest of the three, and call up to cash-in, sometimes you get stuck elsewhere as we did. The front desk at the Oasis is a night-mare. Long lines and rude desk personnel. We were stuck in Bldg. 9, had to walk in the freezing cold to the casinos (there is never any parking), and back. The rooms are dissmal. There are dirty, dusty mirrors on the wall in back of the beds. I had to clean them before I went to sleep. The bathroom had mold and everyone elses hair in it. The beds, oh the beds, gave me a backache and my hips felt bruised. You would want to bring your own pillows so you may as well bring your own mattress. I think this is why they give you $40 in spa comps, because you are going to need it. The personnel at the spa are rude. I gave the girl a $20 tip and she didn't even say thank you. I felt like I was in their way the whole time. I couldn't wait to come home. The buffet is in a dark, icky room up the escalator. I don't know what I ate exactly. Eat at the restaurant or go to another casino, or downtown. We have also stayed in the out-buildings across the street. If I had to choose, I'd stay there. The rooms seem better without the gawdy mirrors and are actually larger. They are a lot like military quarters. Anyway, I'm not likely to back unless I can get comp-ed at the Casa Blanca (where I actually spent my money).