Never going back
By A Yahoo! Contributor, 5/15/11
I usually stay at this hotel every time I visit Bozeman but after my last stay I will never go back. The power went out in the whole hotel and stayed out for 3 hours causing me to be late for work and a huge inconvenience. As i was checking out the next morning, I brought it up with the woman at the front desk. She immediately became hostile and rude, blaming it on the city and taking no responsibility for the incident. I expected to have some kind of compensation since the services I was paying for were not provided for me, instead I got a woman at the front desk with a bad attitude. This hotel is not cheap, has out of date rooms, and horrible customer service