In major need of overhaul
By A Yahoo! Contributor, 7/24/10
We stayed due to proximity to World's of Fun. This hotel has seen better days and needs to be shut down and totally remodeled. Unprofessional staff, unstocked complimentary breakfast; it was a total joke, trash in pool area for over 3 days, no shower curtain in room, phone broke, dead bolt broke, toilet paper holder broke, tub drain broke, filthy windows everywhere, dead plants in pots all around pool area, no consierge (sp?) service, no bell hop, 1 of the 2 elevators broken, no air cond. in fitness room, great fitness equipment but not one turned on and actually worked, outward appearance of hotel and parking lot in major need of repair, lobby nearly vacant of seating and decor, so called "lake" is more of an unkept swamp area. NEVER AGAIN!