SAVE YOURSELF FROM THIS PLACE!!!
My daughter had her miraculous wedding reception at Gulf Hills last night--people had fun: decorated beautifully by Chez Charles Florist, delicious food prepared and served by F&B Catering, and great music by band Barbara & Co. Miraculous in that Manager Donna Brown, and Banquet person Becky somebody managed to not all of a sudden decide to change the date of the wedding, or forget my daughter and now son-in-law had a room, alter the contract AGAIN, and the latest...I just unpacked all our things we brought for the reception and was missing the champagne glasses my daughter bought and I'd given to Becky yesterday afternoon. I called Gulf Hills front dest (whos personnel by the way, this past wednesday, responded to my question of "When can my daughter and the bridesmaids check in on friday?" with, "Well someone's in there right now." WHAT?!?!) So the genious front desk staff person 2 hours ago asked me to describe the glasses--I did so and she said, "Oh, here they are, right here. We cleaned them and the gold ribbon bow's still on them." I said I'd come get them now (as I've learned not to trust these people). I drive 20 minutes and the front desk person says to me, "Oh, I called Donna (the manager) and she said you didn't bring glasses and these up here are ours. I would've called you but I didn't have your number." ARE YOU KIDDING ME! Just the end of an endless stream of lies and deceit by these people and yes, I have a long list that will be shared with the owner. The reception was miracle. If you value honesty, integrity, forthrightness, grace, and peace PLEASE DO NOT SCHEDULE YOUR EVENT HERE!!!!!!! They even gave my father a hard time about a late checkout this morning--he had to get up, get dressed (he's handicapped and this is hard for him), go to the lobby office and talk to 2 different people before he got a 1:00 checkout. The two other ocean springs hotels housing guests for this wedding did not have any problem with late checkout's by the way: Country Inn & Suites--very wonderful and Holiday Inn Express--also wonderful and Mary Jo, their room blocking coordinator was exceptionally helpful.