Colonial Inn, Harbor Springs

My husband, son and I stayed at the Colonial Inn in Harbor Springs, MI. It’s was one of the worst experiences and places that we've ever stayed at. The owner/manager Tim Brown has allowed this once beautiful place to turn into a real dump. We are experienced travelers but this really tested our patience. The rooms were not clean; the mini blinds did not work and were dusty. There were cobwebs on the lampshades; the old pedestal TV in our room was broken and very dusty. The walls in the bathroom had dirty smudges, the water pressure in the bathroom shower was terrible and went from cold to hot and hot to cold. The bath towels were thread bare and worn; there was no soap and no extra toilet paper. The complimentary breakfast consisted of stale store bought muffins and frozen concentrated orange juice. When we approached Mr. Brown regarding the situation he just blew us off, he had our money and was more interested in selling vacation time-shares. He further insulted us by name-dropping a wealthy family that stays there every summer and loves it. He also stated to us that the Colonial Inn is only open 12 weeks a year and maybe you would have been happier at a "Fairfield Inn." (In this case WE WOULD HAVE!) My husband and I are both hard working professionals who are lucky enough to travel and vacation at least 4 times a year; we did NOT appreciate his snobby and very condescending behavior. I can't believe that "Conde Nast" would allow him to keep using their recommendation that they gave this place over 20 years ago. CCONSIDER THIS DUMP A "NO RED STAR RATING", IF YOU VALUE YOUR VACATIONS, AVOID THIS DUMP AT ALL COST!!!!!