Need to inform guests that they needed to evacuate the building, let them know when to go back in, and give an explanation once everything is o.k.
The staff at the front desk were very nice as were the accomodations. However, the fire alarm went off in the middle of the night and we evacuated the building, but no one let us know what was going on. There was a lot of confusion both evacuating and getting back in. It would have been nice to be made aware of the circumstances. Because I was still unsure of what had happened, I was too worried to go back to sleep.