Service and Management are Inept
By A Yahoo! Contributor, 6/6/08
The Comfort Inn general number directed me to this hotel, although I requested a hotel in Virginia Beach. After discovering the error, I called the Comfort Inn, in Bowie, and canceled my reservation. I was told this was done, and I would not be charged. A month later, I had a charge on my credit card, and followed up with management at the Comfort Inn, in Bowie. They refused to remove the charge. I travel extensively and have never had a hotel treat me like this previously. I will not stay in a Comfort Inn again.