Quality Inn Colby, Colby

My family stayed here for two evenings and we will not be back. The room was not clean. The mildew in the bathroom was climbing the tile and the bathroom floor corners were filled with dirt and hair. There were dead bugs in the windowsill and corners of the bedroom. The outlet behind one of the beds were completely busted with parts and pieces laying on the floor and there was no power to the bedside clock or lamps. The continental breakfast was poorly maintained by staff and items sat out for extended periods of time and were no longer warm. The fitness center was a joke - you had to pass through the employees only sign to get to a strange secluded room to work out which did not feel safe to be in due to its strange, unpublic location. The sauna in the pool area was also out of order. The courtyard was filled with dog poop which made it unsanitary for my children to walk/play on. For the price of the rooms, I expected MUCH better rooms and public areas and much friendly service.

Don't pay attention to previous posts. This is our second visit and will continue to be our future layover on our way to Colorado. It is clean, pleasant and the staff friendly. It has a great breakfast bar where you can make your own waffles. It also has a great Mexican resturant where even the locals like to go.

The room was inconvenient and did not honor my reservation request. In a fire we would not have survived (down the hall, steps, and back to car). Stepping through puddles, cracking concrete, and no working KEY card. We tried three times. The clerk was over loaded, and did not have adequate help or training to deal effectively with customers. Pevious visits were satisfactory. I don't intend to stay there again. It is too traumatic to stand in the rain when you can't enter your own room, and the charges? Exorbitant for the service we received.

If you like bugs this is the place for you big ones on the carpet, little ones in the bedding. staff did not seem to be concerned.

The room's rest room above was leaking down into my room then problems with the internet and billing. The staff was rude and asked me "well what do you want, another room?"