Poor Public Relations
I called the hotel because while there were photos of the hotel, there were none of the actual rooms. A very abrupt clerk named Maria quoted a price of $109. I noted that the internet, in several places, says "from $75" - "It depends on availability" she said. I remarked that she didn't even ask the dates of my reservation, nor the kind of room I wanted. Her comment was "well, she didn't know" - she was abrupt, argumentative and defensive. I wonder how a hotel can list a price from $75 and then tell you, without knowing your dates, $109 and "it depends on availability" I think an organization like this, if they have nice rooms, can be organized enough to put the photos on the internet without telling a prospect customer that they "have been too busy...." I wouldn't want to stay here and be treated the way I was on the phone. My business is public relations so maybe I could provide them with a service.