Aurora Fox Valley Inn, Aurora

stayed one night in a room that had holes in the sheets with bed bugs and when asked for new sheets they gave me yellow stained ones. went to change the sheets when the head board fell off the wall. the quality of the room matches the quality of the service. spent a week trying to contact owners to work out a refund of some sort to be told that the room was in great condition and that i imagined everything. the second owner/ rita didnt even take the time to call back and rectify that situation. i was told the only refund they would give me was another nights stay in this flea infested former nursing home turned into a motel. who really wants to spend another night in a hotel that had bed bugs/, holes in the sheets and a a strong unpleasant stench? i even sent them the pictures of the conditions and of my finders that they deny exist . anyone that wants to see the pictures feel free just to ask ill send them to you. have a good night rita and tez wish you both of luck in running a roach motel. oh and if you think that upgrading to the $150 a night room makes a difference in quality your wrong and that was the mistake we had made.

This was the worste hotel room we have ever stayed in, when we pulled up the place looked like a dump we should've turned around at that every min I went with the upgrade thinking I would get a fairly clean and new room and was dissapointed on many levels. The only reason we didnt leave that evening was because it was already 2 am when we got back from dinner/drinks What we had to deal with was a nightmare! Please do not go there!!!! worst place ever. I can't believe the health dept. hasn't shut these fools down yet. and the customer service there yeah there is NONE! 1) Bugs in the Bed ( and yes I have pictures to prove this) 2) holes and stain sheets/ pillows stained with yellowish stuff.... and yes I also took pictures of this! 3) attendant only had yellow stained sheets availabe for us to replace bug and hole infested sheets with 4) head board fell off wall when we attempted to put on new sheets ( pictures of this as well) 5) whirlpool jets would not turn off.

Breakfasts are not served (but we can have coffee in rooms and in the hall and "papa bear" restaurant is near from the hotel), the rooms and facilities (comfortable guest rooms, along with double beds, pool, internet access) were just like told to us. Staff was very helpful and always answered all our questions! The receptionist made all the steps for us when we needed and helped us to find our way to downtown and everywhere. Beware of the traffic noise when your room is over looking the avenue. A negative point : a special unique smell in hall and passage (but not in rooms).

it was of good vale for what i payed cant complain too much just that the cable was fuzzyand there was no indoor pool but it was way better then motel 6 that was horrible but its a pretty decient hotel cant complain

I arranged for to stay at The Fox Valley Inn through hotwire, which gave it a 3 star rating. It was just awful. The place was dirty, there were creepy people hanging around the lobby and outside. We checked in, but decided to stay somewhere else the first night of our 2 night reservation. When we returned the 2nd night we found that not only had they given our room away, but when our key didn't work they just handed us a key to what was then someone else's room! Imagine our surprise when we opened the door to see someone else's luggage on the floor! Despite having given our room away, the guy at the desk (behind the glass shield) kept pointing to a sign that says "no refunds". We feel like they just stole our money. Spread the word that this place is JUST AWFUL!

The room and facilities were jus like told to us over phone..Plus is that has an outdoor pool, sofas and chairs here and there ..u can sit and relax outside ur room also..common microwave, tables and chairs to have food, Coming to the room, it had a tv, coffeemaker,enough lamps,ironing board,ac,chairs,bed..restroom was clean. Conc...the inn had a unique smell which pissed me off...however teh smell was not in the room...air fresher needed in the hotel

This was an experience we will never repeat. It was not clean & had trouble getting the tv to work. We were only there 2 nights. The first night the room was totally unexeptable (room150) & we got a room change that we could do with ( room 156). After having trouble with the tv twice, we were offered another room change but decided we would leave well enough alone. we were afraid to take a chance on another room. We thought that $62.50 would get us a decent room but apparently not.

Every time I visit Aurora I stay at the inn. I just returned from staying there for two days. I hadn't been there since one year ago and I noticed they had their rooms renovated. Newer furniture, newer beds and better service than last time I was there. The receptionist was very helpful and thanked me for my continued service. :) So if you have a choice between staying at the Motel 6 next door and the inn I would choose the inn!

We hosted a family reunion in the area. While the motel heartily took reservations for our family, they weren't prepared to handle a large number of guests. There were never enough towels, the employee at the desk spent more time saying that their was nothing he could do. They posted a sign at the front desk stating that the motel had no more towels. Most of the rooms on the non smoking floor smelled like moth balls or worse. I asked to speak with a manager, I was told that they did not have a manager on duty, but that I could call and talk to the Night Auditor. This posed a problem for many because we needed problems handled right away. The towels that were received were horrible. They were used towels purchased from the Hilton Hotel. some towels looked like they were just recently used, some still wet while others were very dingy in color. The beds were rock hard! The only thing that appeared clean was the outdoor pool. The Aurora Inn is not a place that I would recommend for anyone with children. If you need a cheap room for the night, PLEASE look elsewhere.

The man at the hotel charged me $59.00 when your ad says $42.00, and he insisted upon a shadow of a doubt that I was WRONG! That it didn't say that and that only Truckdrivers got a price of $48.00 I think it was. I could be using this hotel every weekend for my son to come into town to see me with my granddaughter because my place is too small. $42 would've have been just right But not $60 & to be called a liar in so many words. Nice Hotel - Horrible service!