Americas Best Inns Marion, Marion

The rate was a bit steep for the quality of the room. The rooms had pipes hanging out the bottom of the bed that I whacked my ankles on twice and have a bruise from. Cigarette burns on the covers, broken fixtures in the bathroom, warped walls from the air conditioner and the door lock had been broken several times. The breakfast was toast or cereal and coffee. See I would not recommend this place to anyone, ever.

Due to a severe storm, our region was out of power for more than 5 days. Since we have a 4 mo old, by day 4 we needed a warm bath and warm bottle for our child. Hotels were the first to get power. We called every hotel before this one and all others were fully booked! It was either here or no shower. So we stayed this hotel for the night. The chick at the front desk hung up on me when I first called, I called back and she wasnt very polite. The room smelled like it has been smoked in many times before. There were only 2, very small, very thin towels that were stained! The bed was hard, the room was crowded, overall it sucked! The only pro was that the housekeeping lady was polite.

When we arrived Thanksgiving weekend 2007, the desk clerk could not find our room reservation. He finally found it written on a Post-it note. When we entered the room, it was not a non-smoking room as requested. When we entered a new room, it was severely short of towels. In the morning, I returned to the front office for more towels and the continental breakfast. The morning clerk met me with disdain and rudeness. Here's the kicker. A month later when I received my credit card statement, I noticed that the hotel had charged me more for the Thanksgiving stay than we had originally agreed upon, PLUS two more equivilent charges in December, days when we were safely back in our hometown. Upon contacting the manager about the issue, he said he would check into the issue but never called me back. Four days later, I sent my father who lives in Marion to chat with the manager. My father received a good cussin' and threats to have him physically removed from the premises by the police. Unfortunately for him, my father knows the Marion chief of police. :) It wasn't until we wrote letters to the corporate offices, Marion Chamber of Commerce and the local tourism bureau that the manager reluctantly moved into action. I finally received a credit to my credit card but still $20 short of what it should have been. I'm calling the hotel to politely inform them of their shortage. Gee, I wonder what sort of reception I'll receive.